Part I: Breaking into the Import/Export Business 7
Chapter 1: Introducing Import/Export 9
Chapter 2: Figuring Out Your Role in the Import/Export Business 19
Chapter 3: Rules and Regulations to Consider Before You Get Started 33
Chapter 4: Organizing for Import and Export Operations 49
Part II: Selecting Products and Suppliers 67
Chapter 5: Selecting the Right Products 69
Chapter 6: Connecting with Overseas Suppliers for Your Imports 75
Chapter 7: Finding U.S. Suppliers for Your Exports 87
Part III: Identifying Your Target Market and Finding Customers 95
Chapter 8: Looking at Marketing 97
Chapter 9: Researching Export Markets 121
Chapter 10: Researching Import Markets 129
Chapter 11: Making Export Contacts and Finding Customers 139
Chapter 12: Locating Customers for Your Imports 149
Part IV: Negotiating around the World 157
Chapter 13: How Negotiations Work 159
Chapter 14: What Makes Global Negotiating Different 167
Chapter 15: Doing Business around the World 177
Part V: Completing the Transaction: International Trade Procedures and Regulations 205
Chapter 16: Making the Sale: Pricing, Quotes, and Shipping Terms 207
Chapter 17: Methods of Payment 217
Chapter 18: Packing and Shipping with the Right Documentation 239
Chapter 19: Getting Your Goods: Customs Requirements and the Entry Process 255
Part VI: The Part of Tens 277
Chapter 20: Ten Keys to Becoming a Successful Importer 279
Chapter 21: Ten Keys to Becoming a Successful Exporter 285
Part VII: Appendixes 291
Appendix A: Resources 293
Appendix B: Multilingual Cross-Reference for International Shipping Terms 305
Appendix C: About the CD 315
Index 325
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