Improving Employee Performance Through Workplace Coaching : A Practical Guide to Performance Management

by Carter, Earl M. A.; Mcmahon, Francis A.; Carter, E. M. A.; Mcmahon, F. A.

• ISBN13: 9780749444648
• ISBN10: 0749444649
• Format: Paperback
• Copyright: 2005-12-01
• Publisher: Kogan Page Ltd

Summary

Employee under-performance is expensive, time-consuming and bad for workplace morale. Improving Employee Performance through Workplace Coaching is essential reading for managers who want to improve employee performance and prevent costly employee dismissals and disputes through early intervention procedures. Drawing upon the authors' experience of developing a risk management approach to people management, this book covers all the tools required for implementing a performance management system. Illustrated with case studies, Improving Employee Performance through Workplace Coaching provides an easy-to-use "building block" approach to managing the learning process. It is written in an accessible and clear style for both senior and line managers.

Table of Contents

Managing People

Getting Started

Preparing to coach people

Operating as a Coach on the Job

Operating as a Coach During a Formal Review

Developing Coaches for Managing People

The Road to Goodbye - When Sacking is the Only Solution

A Risk Management Approach to People Management

Preparing Your Workplace

Appendices

Terminology

Case Study in the production sector

Case Study in the entertainment sector

Managing and Rewarding the Performance of Senior Managers

Table of Contents provided by Publisher. All Rights Reserved.