Note on Editors | |
Contributors Biographies | |
Forward | |
Introduction: Improving healthcare through built environment infrastructure | |
Practitioner contributions | |
Planning healthcare environments | |
Introduction | |
Background and history | |
The Hospital Plan of the 1960's | |
The Economic Crisis of the 1970's | |
Change in the 1980's | |
Further change in the 1990's | |
The Planning Landscape | |
Policy Developments since 1997 | |
The NHS Plan, 2000 | |
Delivering the NHS Plan, 2002 | |
The NHS Improvement Plan, 2004 | |
Our health, our care, our say: a new direction for community services, 2006 | |
Our health, our care, our community, 2006 | |
Healthcare for London, 2007 | |
High Quality Care for All, 2008 | |
Capital Procurement Methodologies and NHS Organisations | |
Overall Capital Investment in the NHS | |
The Private Finance Initiative (PFI) | |
NHS LIFT | |
ProCure 21 | |
NHS Foundation Trusts | |
NHS Trusts | |
PCTs | |
Settings for Healthcare | |
The Home | |
General Practitioner (GP) Surgery | |
Larger Health Centres | |
One stop shops/polyclinics | |
Community Hospitals | |
District General Hospitals (DGHs) | |
Supply-Side Considerations | |
Beds | |
A & E | |
Outpatients | |
Imaging | |
Other Factors | |
Demand side | |
Design and The Physical Environment | |
Conclusion | |
References | |
Plan for uncertainty: design for change | |
Introduction | |
Context | |
Impact on the built environment | |
Optimising design | |
Futureproofing design | |
Design Matters | |
Measuring Design Quality | |
Final remarks: Making places | |
References | |
Designed with care? The role of design in creating excellent community healthcare buildings | |
Introduction | |
Why does design matter? | |
Building healthy neighbourhoods | |
Access to health | |
Surprise and delight | |
Designed with care | |
Open all hours | |
Better isn't good enough | |
Must try harder | |
What makes a good healthcare building? | |
Good integrated design | |
Public open space | |
A clear accessible plan with one main reception | |
An environmentally sensitive approach to building design, materials, construction and management | |
Circulation and waiting areas | |
Materials, finishes and furnishings | |
Natural light and ventilation | |
Storage | |
Adapting to future changes | |
Out of hours community use | |
Final remarks | |
References | |
The stages of LIFT - Local Finance Improvement Trust - for the development and delivery of primary healthcare facilities | |
Introduction | |
The LIFT Process | |
Project Inception | |
Project Set up | |
Feasibility | |
Stage 1 Approval | |
Outline Design | |
Final Scheme Design | |
Financial Close | |
Construction Management Set Up | |
Facilities Maintenance (FM) | |
Cultural Differences | |
Conclusions | |
References | |
The Integrated Agreement for Lean Project Delivery | |
Introduction to Sutter Health | |
Integrated form of agreement | |
Traditional Responses to Owner Dissatisfaction with the Status Quo | |
What is Lean? | |
The Application of TPS Principles to Design and Construction | |
Sutter Health's Formulation of a Lean Project Delivery Strategy | |
Development of the Integrated Agreement for Lean Project Delivery | |
Relationship of the Parties | |
Creating a Collaborative Design and Construction Environment | |
Articulating and Activating the Network of Commitments | |
Optimizing the Project, not the Pieces | |
Tightly Couple Learning With Action | |
Conclusion | |
References | |
The Sutter Health Prototype Hospital Initiative | |
Getting Started | |
Goals and Metrics | |
Design | |
Results and conclusion | |
References | |
Academic contributions | |
The Strategic Service Development Plan: An Integrated Tool for Planning Built Environment Solutions for Primary Health Care Services | |
Introduction | |
Background | |
The Development of Primary Care | |
The Role of the built environment in delivering primary health care | |
The Origins of the Strategic Service Development Plan | |
A Comparative Case Study of the MAST LIFT SSDP | |
Partnership Working | |
Planning Process | |
Benefits Realisation | |
What was learnt? | |
Common Themes of the Document Analysis | |
Partnership Working | |
Planning Process | |
Benefits Realisation | |
Common Themes from the Interviews | |
Partnership Working | |
Planning Process | |
Benefits Realisation | |
Discussion | |
Partnership Working | |
Planning Process | |
Benefits Realisation | |
Conclusion | |
Recommendations | |
References | |
From care closer to home to care in the home. The potential impact of telecare | |
Introduction | |
Key trends | |
What is telecare? | |
The impact of telecare on care services | |
Implications for the healthcare built infrastructure | |
Conclusion | |
Acknowledgments | |
References | |
Risk Management and Procurement | |
Introduction | |
General Principles of Risk Management in Infrastructure Procurement | |
Risk Planning | |
Risk Identification | |
Risk Assessment | |
Risk Response | |
Risk and Procurement routes | |
Risk in NHS Procurement | |
Multi-project procurement | |
Sustainable NHS procurement options | |
References | |
Supporting evidence-based design | |
Definitions | |
the built environment and health Outcomes: considerations about evidence-based Design | |
Searching for Evidence | |
Healthcare environments and impacts on health | |
Organising information | |
Framework 1: Patient groups framework | |
Framework 2: Route cause and effects | |
Framework 3: Specific built environment characteristic framework - Colour | |
Framework 4: Built Environment and Health Outcomes - Overview | |
Organising Inforamtion | |
Conclusions | |
References | |
Benefits Realisation: Planning and evaluating healthcare infrastructures and services | |
Introduction | |
Benefits realisation | |
Benefits taxonomies | |
Research methodology | |
BeReal model overview | |
BeReal Usability and Controlling Structure | |
Investment Appraisal Approaches: General, Healthcare Specific and BeReal Mode | |
Case Studies | |
Brighton & Sussex University Hospitals (BSUH) Tertiary, Trauma and Teaching (3Ts), Case Study | |
Manchester, Salford and Trafford (MaST) Local Improvement Finance Trust (LIFT) Case study characterisation and discussion | |
Conclusions | |
References | |
Towards the achievement of Continuous Improvement in the UK Local Improvement Finance Trust (LIFT) initiative | |
Introduction | |
Continuous Improvement Concept | |
Research Method | |
Results and Discussions | |
CI concept | |
Essential Requirements of Continuous Improvement in LIFT | |
Preconditions and success factors for CI | |
CI driving values | |
CI enabling values | |
CI infusing values | |
Barriers to achieving CI in LIFT projects | |
The Development Of A Generic Continuous Improvement Framework (CIF) for Lift | |
Application of Cif Within Lift Procurement | |
Contextual analysis | |
CI strategy formation | |
CI implementation | |
Conclusions | |
References | |
Performance Management in the Context of Healthcare Infrastructure | |
Abstract | |
Introduction | |
Organisational Performance Measurement Systems | |
Building Performance Assessment | |
Performance of Healthcare Facilities | |
Assessing Performance at the Design Stage | |
Assessing Performance at Operational Stage | |
Contribution of Infrastructure to Performance of Healthcare Organisation | |
Conclusions | |
References | |
Hard FM and performance management in hospitals | |
Components of Healthcare Facilities Management | |
Maintenance Management | |
Performance Management | |
Risk Management | |
Supply Services Management | |
Development | |
Information and Communications Technology (ICT) | |
Summary | |
Key Performance Indicators in Hospital Facilities | |
Asset Development | |
Performance management | |
Maintenance | |
Organization and Management | |
Research Methods | |
Structured Field Survey | |
Statistical Analysis | |
Model Development and Computing | |
Validation | |
Analysis of a Hospital Using the Indicators Developed - A Case Study | |
Profile of the Hospital | |
Data Analysis | |
Conclusions | |
Discussion | |
Toward a Maintenance Performance Toolkit | |
References | |
Community Clinics - Hard Facilities management and performance management | |
Synopsis | |
Introduction | |
Healthcare Facilities Management | |
Alternative Architectures of Healthcare Service Provision | |
Clinic Facilities | |
Key Performance Indicators in Clinic Facilities | |
PROFiLE OF CLINIC FACILITIES | |
Case Study | |
Hospital Facilities vs. Clinic Facilities - Comparative Perspective | |
Concluding Remarks | |
References | |
Index | |
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