9781319107390

Industrial / Organizational Psychology

by
  • ISBN13:

    9781319107390

  • ISBN10:

    1319107397

  • Edition: 6th
  • Format: Paperback
  • Copyright: 2019-12-13
  • Publisher: Worth Publishers

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

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Supplemental Materials

What is included with this book?

Summary

Written by a leading researcher in one of the nation’s top I/O programs, Paul Levy’s text has long been acclaimed for its concise, research-based approach and personable writing. With this thoroughly updated new edition, students have ample opportunities to explore what’s happening in I/O psychology today, through voices directly from the field (Practitioner Forum), brief takes on current events issues (I/O Today), applied practice (Taking it to the Field), and critical and applied exercises at the end of each chapter. Supplementary resources include a thorough Instructors Manual with additional practice activities as well as teaching tips, and a robust test bank.

Table of Contents

Part I History and Research Methods of I/O



Chapter 1 I/O Psychology: Then and Now


What Is I/O Psychology?


How Are I/O Psychologists Trained?


I/O Today: The Scientist-Practitioner Gap


What Do I/O Psychologists Do?


Over a Century of History


Pre–World War I


World War I Through the 1920s


The 1930s to Pre–World War II


World War II to the Mid-1960s


The Mid-1960s to the Mid-1980s


The Mid-1980s to 2000


2000 to Today


Where does I/O Psychology Go from Here?


What Does I/O Psychology Mean to You?



Chapter 2 Research Methods in I/O Psychology


What Is Science?


Goals of Science


Assumptions of Science


Theories


Basic Terminology and Research Concepts


Independent and Dependent Variables


Control


Internal and External Validity


Practitioner Forum: Douglas Klein


A Model of the Research Process


Types of Research Designs


Experimental Methods


Observational Methods


Data Collection Techniques


Naturalistic Observation


Case Studies


Archival Research


Surveys


Online Survey Methods


Measurement


Reliability


Validity of Tests, Measures, and Scales


Ethics


Statistics


Measures of Central Tendency


Measures of Dispersion


Shapes of Distributions


Correlation and Regression


Meta-Analysis


I/O Today: Big Data



Part II Industrial Psychology



Chapter 3 Job Analysis


Some Terminology


Approaches to Job Analysis


Task-Oriented Techniques


Worker-Oriented Techniques


Practitioner Forum: John F. Binning


Advances and Issues in Job Analysis Practice and Research


Defining the Job: Descriptions and Specifications


Competency Modeling


I/O Today: The Future of Job Analysis


The Many Purposes of Job Analysis


Job Classification


Criterion Development and Performance Appraisal


Selection and Placement


Job Design and Redesign


Training


Job Evaluation


Point System


Comparable Worth



Chapter 4 Criterion Measurement


Defining Criteria and Their Properties


Ultimate Criterion


Actual Criterion


Criteria for the Criteria


The Criterion Problem


Multiple Versus Composite Criteria


Practitioner Forum: Deirdre J. Knapp


Dynamic Criteria


Distinctions Among Performance Criteria


Objective Criteria


Subjective Criteria


Contextual Performance


I/O Today: Diversity and Performance



Chapter 5 Performance Management


The Role of I/O Psychology in Performance Management


Uses of Performance Appraisal


Sources of Performance Ratings


Rating Formats


Practitioner Forum: Laura Finfer


Rating Errors


I/O Today: Should we Eliminate Performance Ratings?


Rater Considerations


Contemporary Performance Appraisal Research


The Importance of the Social-Psychological Context


Providing Performance Feedback


Legal Issues in Performance Appraisal



Chapter 6 Predictors


Testing Formats


Computer Adaptive Testing


Speed Versus Power Tests


Individual Versus Group Tests


Paper-and-Pencil Versus Performance Tests


Predictors


Cognitive Ability


Psychomotor Tests


Personality Tests


Integrity Tests


Work Samples


Assessment Centers


Practitioner Forum: Matthew O’Connell


I/O Today: Using Remote Assessment for Selection


Biographical Information


Interviews



Chapter 7 Selection Decisions and Personnel Law


A Brief Review


Recruitment


The Selection Decision


The Process of Test Validation


Validity Generalization


Practical Approaches to Selection


Usefulness of Selection Processes


Legal Issues in Industrial Psychology


Employment At-Will


Adverse Impact


Affirmative Action


Practitioner Forum: Katey E. Foster


Equal Pay Act


Civil Rights Act


Executive Order 11246


Age Discrimination in Employment Act


Americans with Disabilities Act


I/O Today: Performance and Disability


Family and Medical Leave Act



Chapter 8 Training and Development


Assessing Training Needs


Organizational Analysis


Task Analysis


Person Analysis


Demographic Analysis


Practitioner Forum: Brodie Gregory Riordan


Learning Context


Instructional Design


Principles of Learning


Individual Differences in Trainees


Characteristics of the Trainer


Transfer of Training


Training Delivery


General Approaches


I/O Today: Gamified Microlearning in Job Training


Employee Development-Based Approaches


Training Evaluation


Training Criteria


Evaluation Designs


Training and Issues Related to Diversity


Sexual Harassment Training


Workplace Diversity Management and Training



Part III Organizational Psychology



Chapter 9 Motivation


Theoretical Perspectives


Need–Motive–Value Theories


I/O Today: Results-Only Work Environments


Cognitive Choice Theories


Self-Regulation Theories


Applications of Motivational Theories to Organizational Problems


Organizational Behavior Management


Goal Setting and Management by Objectives


Job Enrichment


Job Crafting


Practitioner Forum: Anne Herman



Chapter 10 Job Attitudes: Antecedents and Consequences


Attitudes, Intentions, and Behaviors


Why Study Job Attitudes?


A Useful Model


Job Satisfaction


Antecedents


Measurement and Dimensions


Practitioner Forum: Brian Welle


Consequences


Organizational Commitment


Components


Antecedents


I/O Today: The Relationship Between Unions and Job Satisfaction


Consequences


Organizational Commitment Profiles


Additional Job Attitudes


Job Involvement and Work Centrality


Perceived Organizational Support


Emotions in the Workplace



Chapter 11 Stress and Worker Well-Being


Stress and Strains


Stress


Strains


I/O Today: PTSD and STSD


Coping with Stress


Environmental Determinants of Well-Being


Work–Family Conflict


Theoretical Models


Organizational Support and Interventions


Practitioner Forum: E. Jeffrey Hill


Family-Leave Policies


Child-Care Benefits


Elder-Care Assistance


Dual-Earner Couples


Psychological Effects of Job Loss


The Hard Facts


Environmental Determinants—Revisited


Workplace Violence



Chapter 12 Group Processes and Work Teams


Groups Versus Teams


Social Influence in Groups


Norms


Roles


Conflict


Cohesion


Group Development


Social Loafing and Other Group Phenomena


Group Decision Making


Decision-Making Processes


Ineffective Decision Making


Work Teams of the 21st Century


Mental Models


Practitioner Forum: Tom Ruddy


Types of Work Teams


Work-Team Effectiveness


I/O Today: Age Diversity in Teams


Current Trends


Virtual Teams


Team Member Selection


Multiteam Systems



Chapter 13 Leadership


What Is Leadership?


Theories


Trait Theories


Behavior Theories


Contingency Theories


Contemporary Theories


Practitioner Forum: Scott Erker


New Directions in Leadership Research


Gender and Leadership


Culture and Leadership


I/O Today: Romance of Leadership: How much do leaders really matter?


Emotions and Leadership



Chapter 14 Organizational Theory and Development


Organizational Theory


Classical Organizational Theory


I/O Today: Holacracy: Managing Work without Managers


Humanistic Theory


Open-System Theory


Organizational Development


Why Organizations Need Organizational Development


Models of Organizational Change


Organizational Development Interventions


Practitioner Forum: Steven Walker

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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