Industrial/Organizational Psychology Understanding the Workplace

by Levy, Paul; O'Malley, Alison; Riordan, Brodie

• ISBN13: 9781319419240
• ISBN10: 1319419240
• eBook ISBN(s): 9781319494841
• Edition: 7th
• Format: Paperback
• Copyright: 2024-06-24
• Publisher: Worth Publishers
• More Book Details

Summary

Industrial/Organizational Psychology, Seventh Edition, by Paul E. Levy, Alison O’Malley, and Brodie Riordan, is the trusted introduction to the field of I/O that blends a personable writing style with a concise, up-to-date view of the research.

Table of Contents

Preface

PART I History and Research Methods of I/O

CHAPTER 1 I/O Psychology: Then and Now

What Is I/O Psychology?

How Are I/O Psychologists Trained?

I/O Today The Scientist/Practitioner Gap

What Do I/O Psychologists Do?

Over a Century of History

Pre–World War I

World War I Through the 1920s

The 1930s to Pre–World War II

World War II to the Mid-1960s

The Mid-1960s to the Mid-1980s

The Mid-1980s to 2000

2000 to Today

Where Does I/O Psychology Go From Here?

What Does I/O Psychology Mean to You?

Chapter Review

CHAPTER 2 Research Methods in I/O Psychology

What Is Science?

Goals of Science

Assumptions of Science

Scientific Theories

Basic Terminology and Research Concepts

Independent Variables and Dependent Variables

Controlling for Extraneous Variables

Internal and External Validity

Practitioner Forum Sy Islam

A Model of the Research Process

Types of Research Designs

Experimental Methods

Observational Methods

Data Collection Techniques

Naturalistic Observation

Case Studies

Archival Research

Surveys

Online Survey Methods

Measurement

Reliability

Validity of Tests, Measures, and Scales

Research Ethics

Statistics

Measures of Central Tendency

Measures of Variability

Shapes of Distributions

Correlation and Regression

Meta-Analysis

I/O Today Big Data

Chapter Review

PART II Industrial Psychology

CHAPTER 3 Job Analysis

Some Terminology

Approaches to Job Analysis

Task-Oriented Techniques

Worker-Oriented Techniques

Practitioner Forum Desmond Leung

Competency Modeling

I/O Today The Future of Job Analysis

The Three Functions of Job Analysis

The Job Description

Job Specifications

Job Evaluation

Job Analysis in Practice

Job Classification

Criterion Development and Performance Appraisal

Selection and Placement

Job Design and Redesign

Learning and Development

Advances and Issues in Job Analysis

The Evolving Role of Technology

Bias and Variation in Job Analysis

Changes in How Work Gets Done

The Gender Pay Gap and Comparable Worth

Chapter Review

CHAPTER 4 Criterion Measurement

Defining Criteria and Their Properties

Ultimate Criterion

Actual Criterion

Criteria for the Criteria

The Criterion Problem

Multiple Versus Composite Criteria

Dynamic Criteria

Practitioner Forum Deirdre J. Knapp

Distinctions Among Performance Criteria

Objective Criteria

Subjective Criteria

Contextual Performance

I/O Today Diversity and Performance

Chapter Review

CHAPTER 5 Performance Management

The Purpose and Intent of Performance Management

Uses of Performance Appraisal

The Role of Feedback in Performance Management

Providing Performance Feedback

Sources of Performance Ratings

Multisource Feedback

Practitioner Forum Rana Moukarzel

Evaluating Performance

Rating Formats

Rating Errors

I/O Today Should We Eliminate Performance Ratings?

Preparing People to Conduct Reviews

Contemporary Issues in Performance Appraisal

Automated Data and Technology in PM

Challenges of Remote Work

The Importance of the Social-Psychological Context

Legal Issues in PM

Chapter Review

CHAPTER 6 Predictors

Testing Formats

Computer Adaptive Testing

Speed Versus Power Tests

Individual Versus Group Tests

Paper-and-Pencil Versus Performance Tests

Predictors

Cognitive Ability

Psychomotor Tests

Personality Tests

Practitioner Forum Amber Burkhart

Integrity Tests

Work Samples

Assessment Centers

I/O Today Technology and Selection

Biographical Information

Interviews

So, Which Approach Best Predicts Performance?

Chapter Review

CHAPTER 7 Selection Decisions and Personnel Law

A Brief Overview

Recruitment

Attracting Applicants

Cybervetting

Ensuring Diversity in Recruiting

Making Selection Decisions

The Process of Test Validation

Validity Generalization

Interpreting Outcomes of Selection Tools

Usefulness of Selection Processes

Legal Issues in Industrial Psychology

Employment At-Will

Adverse Impact

Practitioner Forum Katey E. Foster

Affirmative Action

Important Legislation in Employment Practices

Equal Pay Act

Civil Rights Act

Executive Order 11246

Age Discrimination in Employment Act

Americans With Disabilities Act

Family and Medical Leave Act

I/O Today Using AI in Selection

Genetic Information Nondiscrimination Act

Chapter Review

CHAPTER 8 Training and Development

Assessing Training Needs

Organizational Analysis

Task Analysis

Person Analysis

Demographic Analysis

Learning Context

Instructional Design

Principles of Learning

Individual Differences in Trainees

Characteristics of the Trainer

Transfer of Training

Training Delivery

Training Media

Self-Paced Learning

Simulation-Based Training

On-the-Job Training

Employee Development-Based Approaches

Practitioner Forum Sertrice Grice

Training Evaluation

Training Criteria

Evaluation Designs

I/O Today Training to Support Inclusive Hiring Practices

Efforts to Prevent Sexual Harassment and Support Diversity

Sexual Harassment Training

Diversity Training

Chapter Review

PART III Organizational Psychology

CHAPTER 9 Motivation

Theoretical Perspectives

Need–Motive–Value Theories

I/O Today Results-Only Work Environments

Cognitive Choice Theories

Self-Regulation Theories

Applying Motivational Theories to Organizations

Organizational Behavior Management

Goal Setting and Management by Objectives

Job Enrichment

Job Crafting

Practitioner Forum Aarti Shyamsunder

Chapter Review

CHAPTER 10 Job Attitudes: Antecedents and Consequence

Attitudes, Intentions, and Behaviors

Why Study Job Attitudes?

A Useful Model

Job Satisfaction

Antecedents

I/O Today Virtual Work and Job Satisfaction

Measurement and Dimensions

Practitioner Forum Brian Welle

Consequences

Organizational Commitment

Components

Antecedents

Consequences

Organizational Commitment Profiles

Additional Job Attitudes

Job Involvement and Work Centrality

Work Engagement

Perceived Organizational Support

Emotions in the Workplace

Chapter Review

CHAPTER 11 Stress and Worker Well-Being

Stressors and Strains

Stressors

Strains

Coping With Stress

I/O Today PTSD and STSD

Sources of Work-Related Stress

Work–Family Interface

Job Instability and Job Loss

Workplace Violence

Practitioner Forum Charmane L. Harrison

Worker Well-Being

Occupational Health Psychology

Thriving at Work

Chapter Review

CHAPTER 12 Group Processes and Work Teams

Understanding Work Teams

Types of Work Teams

Social Influence in Groups

Norms

Roles

Conflict

Cohesion

Group Development

Social Loafing and Other Group Phenomena

Group Decision Making

Decision-Making Processes

Practitioner Forum Gonzalo Ferro

Work-Team Effectiveness

I/O Today Age Diversity in Teams

Ineffective Decision Making

The Evolution of Work Teams

Self-Managed Work Teams

Virtual Teams

Multiteam Systems

Chapter Review

CHAPTER 13 Leadership

What Makes a Leader? Theoretical Perspectives on Leadership

Power

Trait Theories

Behavior Theories

Contingency Theories

Implicit Leadership Theory

Transformational Leadership Theory

Practitioner Forum Scott Erker

Leadership in Context

Gender and Leadership

Culture and Leadership

I/O Today Two Sides of Charismatic Leadership

Ethics and Social Responsibility

Chapter Review

CHAPTER 14 Organizational Theory and Development

Organizational Theory

Classical Organizational Theory

Humanistic Theory

Open-System Theory

Organizational Development

Why Organizations Need Organizational Development

Models of Organizational Change

Organizational Development Interventions

Practitioner Forum Alan L. Colquitt

I/O Today Applications of Positive Organizational Scholarship

Chapter Review

Glossary

References

Name Index

Subject Index