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9781319419240

Industrial/Organizational Psychology Understanding the Workplace

by
  • ISBN13:

    9781319419240

  • ISBN10:

    1319419240

  • Edition: 7th
  • Format: Paperback
  • Copyright: 2024-06-24
  • Publisher: Worth Publishers
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Supplemental Materials

What is included with this book?

Summary

Paul Levy’s Industrial/Organizational Psychology is long-acclaimed for its concise, research-based approach and personable writing. For the new edition, Levy collaborates with leading practitioners Ali O’Malley and Brodie Riordan, who bring extensive experience as both teachers and consultants. Together, they explore the psychology of the workplace in the post-pandemic era, focusing on remote and hybrid work, DEI initiatives, the rise of machine learning and AI tools, the importance of psychological safety and well-being, and recent legislation and court rulings.

For the first time, the text is available in Macmillan Learning’s Achieve, an innovative online platform featuring the full e-book, assessments, and author-driven activities, all designed for seamless integration with the campus LMS.

Table of Contents

Preface
PART I History and Research Methods of I/O
CHAPTER 1 I/O Psychology: Then and Now
What Is I/O Psychology?
How Are I/O Psychologists Trained?
I/O Today The Scientist/Practitioner Gap
What Do I/O Psychologists Do?
Over a Century of History
Pre–World War I
World War I Through the 1920s
The 1930s to Pre–World War II
World War II to the Mid-1960s
The Mid-1960s to the Mid-1980s
The Mid-1980s to 2000
2000 to Today
Where Does I/O Psychology Go From Here?
What Does I/O Psychology Mean to You?
Chapter Review
CHAPTER 2 Research Methods in I/O Psychology
What Is Science?
Goals of Science
Assumptions of Science
Scientific Theories
Basic Terminology and Research Concepts
Independent Variables and Dependent Variables
Controlling for Extraneous Variables
Internal and External Validity
Practitioner Forum Sy Islam
A Model of the Research Process
Types of Research Designs
Experimental Methods
Observational Methods
Data Collection Techniques
Naturalistic Observation
Case Studies
Archival Research
Surveys
Online Survey Methods
Measurement
Reliability
Validity of Tests, Measures, and Scales
Research Ethics
Statistics
Measures of Central Tendency
Measures of Variability
Shapes of Distributions
Correlation and Regression
Meta-Analysis
I/O Today Big Data
Chapter Review
PART II Industrial Psychology
CHAPTER 3 Job Analysis
Some Terminology
Approaches to Job Analysis
Task-Oriented Techniques
Worker-Oriented Techniques
Practitioner Forum Desmond Leung
Competency Modeling
I/O Today The Future of Job Analysis
The Three Functions of Job Analysis
The Job Description
Job Specifications
Job Evaluation
Job Analysis in Practice
Job Classification
Criterion Development and Performance Appraisal
Selection and Placement
Job Design and Redesign
Learning and Development
Advances and Issues in Job Analysis
The Evolving Role of Technology
Bias and Variation in Job Analysis
Changes in How Work Gets Done
The Gender Pay Gap and Comparable Worth
Chapter Review
CHAPTER 4 Criterion Measurement
Defining Criteria and Their Properties
Ultimate Criterion
Actual Criterion
Criteria for the Criteria
The Criterion Problem
Multiple Versus Composite Criteria
Dynamic Criteria
Practitioner Forum Deirdre J. Knapp
Distinctions Among Performance Criteria
Objective Criteria
Subjective Criteria
Contextual Performance
I/O Today Diversity and Performance
Chapter Review
CHAPTER 5 Performance Management
The Purpose and Intent of Performance Management
Uses of Performance Appraisal
The Role of Feedback in Performance Management
Providing Performance Feedback
Sources of Performance Ratings
Multisource Feedback
Practitioner Forum Rana Moukarzel
Evaluating Performance
Rating Formats
Rating Errors
I/O Today Should We Eliminate Performance Ratings?
Preparing People to Conduct Reviews
Contemporary Issues in Performance Appraisal
Automated Data and Technology in PM
Challenges of Remote Work
The Importance of the Social-Psychological Context
Legal Issues in PM
Chapter Review
CHAPTER 6 Predictors
Testing Formats
Computer Adaptive Testing
Speed Versus Power Tests
Individual Versus Group Tests
Paper-and-Pencil Versus Performance Tests
Predictors
Cognitive Ability
Psychomotor Tests
Personality Tests
Practitioner Forum Amber Burkhart
Integrity Tests
Work Samples
Assessment Centers
I/O Today Technology and Selection
Biographical Information
Interviews
So, Which Approach Best Predicts Performance?
Chapter Review
CHAPTER 7 Selection Decisions and Personnel Law
A Brief Overview
Recruitment
Attracting Applicants
Cybervetting
Ensuring Diversity in Recruiting
Making Selection Decisions
The Process of Test Validation
Validity Generalization
Interpreting Outcomes of Selection Tools
Usefulness of Selection Processes
Legal Issues in Industrial Psychology
Employment At-Will
Adverse Impact
Practitioner Forum Katey E. Foster
Affirmative Action
Important Legislation in Employment Practices
Equal Pay Act
Civil Rights Act
Executive Order 11246
Age Discrimination in Employment Act
Americans With Disabilities Act
Family and Medical Leave Act
I/O Today Using AI in Selection
Genetic Information Nondiscrimination Act
Chapter Review
CHAPTER 8 Training and Development
Assessing Training Needs
Organizational Analysis
Task Analysis
Person Analysis
Demographic Analysis
Learning Context
Instructional Design
Principles of Learning
Individual Differences in Trainees
Characteristics of the Trainer
Transfer of Training
Training Delivery
Training Media
Self-Paced Learning
Simulation-Based Training
On-the-Job Training
Employee Development-Based Approaches
Practitioner Forum Sertrice Grice
Training Evaluation
Training Criteria
Evaluation Designs
I/O Today Training to Support Inclusive Hiring Practices
Efforts to Prevent Sexual Harassment and Support Diversity
Sexual Harassment Training
Diversity Training
Chapter Review
PART III Organizational Psychology
CHAPTER 9 Motivation
Theoretical Perspectives
Need–Motive–Value Theories
I/O Today Results-Only Work Environments
Cognitive Choice Theories
Self-Regulation Theories
Applying Motivational Theories to Organizations
Organizational Behavior Management
Goal Setting and Management by Objectives
Job Enrichment
Job Crafting
Practitioner Forum Aarti Shyamsunder
Chapter Review
CHAPTER 10 Job Attitudes: Antecedents and Consequence
Attitudes, Intentions, and Behaviors
Why Study Job Attitudes?
A Useful Model
Job Satisfaction
Antecedents
I/O Today Virtual Work and Job Satisfaction
Measurement and Dimensions
Practitioner Forum Brian Welle
Consequences
Organizational Commitment
Components
Antecedents
Consequences
Organizational Commitment Profiles
Additional Job Attitudes
Job Involvement and Work Centrality
Work Engagement
Perceived Organizational Support
Emotions in the Workplace
Chapter Review
CHAPTER 11 Stress and Worker Well-Being
Stressors and Strains
Stressors
Strains
Coping With Stress
I/O Today PTSD and STSD
Sources of Work-Related Stress
Work–Family Interface
Job Instability and Job Loss
Workplace Violence
Practitioner Forum Charmane L. Harrison
Worker Well-Being
Occupational Health Psychology
Thriving at Work
Chapter Review
CHAPTER 12 Group Processes and Work Teams
Understanding Work Teams
Types of Work Teams
Social Influence in Groups
Norms
Roles
Conflict
Cohesion
Group Development
Social Loafing and Other Group Phenomena
Group Decision Making
Decision-Making Processes
Practitioner Forum Gonzalo Ferro
Work-Team Effectiveness
I/O Today Age Diversity in Teams
Ineffective Decision Making
The Evolution of Work Teams
Self-Managed Work Teams
Virtual Teams
Multiteam Systems
Chapter Review
CHAPTER 13 Leadership
What Makes a Leader? Theoretical Perspectives on Leadership
Power
Trait Theories
Behavior Theories
Contingency Theories
Implicit Leadership Theory
Transformational Leadership Theory
Practitioner Forum Scott Erker
Leadership in Context
Gender and Leadership
Culture and Leadership
I/O Today Two Sides of Charismatic Leadership
Ethics and Social Responsibility
Chapter Review
CHAPTER 14 Organizational Theory and Development
Organizational Theory
Classical Organizational Theory
Humanistic Theory
Open-System Theory
Organizational Development
Why Organizations Need Organizational Development
Models of Organizational Change
Organizational Development Interventions
Practitioner Forum Alan L. Colquitt
I/O Today Applications of Positive Organizational Scholarship
Chapter Review
Glossary
References
Name Index
Subject Index

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