Foreword | p. ix |
Acknowledgments | p. xi |
List of Figures | p. xiii |
Prologue | p. 1 |
Introduction | p. 13 |
Intended audience | p. 21 |
Chapters' contents | p. 23 |
Intermission | p. 24 |
About the quotations in the beginning of each chapter | p. 26 |
Information | p. 27 |
Agents and the world | p. 34 |
Reality and structure | p. 36 |
Information systems | p. 37 |
A non-rationalistic stance | p. 44 |
Bibliographical notes | p. 45 |
Intermission | p. 49 |
Information Flow | p. 65 |
Communicated information | p. 68 |
Noise and distortion | p. 69 |
Received information | p. 76 |
Communication systems | p. 79 |
The purpose of communication | p. 85 |
Bibliographical notes | p. 87 |
Intermission | p. 89 |
Shared Understanding | p. 103 |
Dialogues for shared understanding | p. 106 |
Communication spaces | p. 108 |
Productive dialogue | p. 111 |
Facilitators for productive dialogues | p. 114 |
Bibliographical notes | p. 117 |
Intermission | p. 119 |
Collaborative Problem Solving | p. 139 |
Coordinated action | p. 144 |
Reliability and trust | p. 148 |
Bibliographical notes | p. 152 |
Intermission | p. 153 |
Ontological Reasoning | p. 175 |
Ontology | p. 177 |
Patterns of interaction | p. 184 |
Bibliographical notes | p. 187 |
Intermission | p. 189 |
Uncertainty | p. 203 |
Controlled uncertainty | p. 206 |
Trust, confidentiality and privacy | p. 210 |
Bibliographical notes | p. 212 |
Intermission | p. 213 |
Knowledge Sharing | p. 227 |
The illusion of life | p. 232 |
Bibliographical notes | p. 235 |
Intermission | p. 237 |
Knowledge | p. 247 |
Bibliographical notes | p. 251 |
Conclusion | p. 253 |
Epilogue | p. 259 |
Bibliography | p. 273 |
Index | p. 279 |
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