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9780199252213

Information Orientation The Link to Business Performance

by ; ;
  • ISBN13:

    9780199252213

  • ISBN10:

    0199252211

  • Format: Paperback
  • Copyright: 2002-09-12
  • Publisher: Oxford University Press

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Supplemental Materials

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Summary

This book presents the results of an international research project designed to evaluate how effectively people use information and IT to improve business performance. In particular it looks at three dimensions - information behavior and values; information management practices; and IT practices - and their relationship to business performance. The book combines a focus on business relevance with strong empirical research.

Author Biography


Donald A. Marchand is Professor of Information Management and Strategy at IMD International, Lausanne, Switzerland.
William J. Kettinger is Director of the Center for Information Management and Technology Research, Darla Moore School of Business Administration, University of South Carolina, USA.
John D. Rollins is Managing Partner, Strategic IT Effectiveness Practice, Andersen Consulting, USA and UK.

Table of Contents

List of Figures
xii
List of Tables
xiv
Introduction: Managing People, Information, and Technology to Improve Business Performance
1(16)
Evolution of Management Thinking and Practice about People, Information, and IT
17(32)
How Senior Managers Assess Information Technology Practices
49(25)
How Senior Managers Value Information Management Practices
74(24)
What Key Behaviors and Values Lead to Effective Information Use by People in Companies
98(33)
Discovering the Link between Information Orientation and Business Performance
131(26)
Information Orientation: The New Metric of Effective Information Use
157(26)
Developing Information Orientation Maturity in Companies
183(26)
Competing for the Future: Industry Leadership Using Information
209(38)
Epilogue: Transforming Management Practice and Metrics in the Age of Information Capitalism
247(3)
Appendix: The Study's Research Approach and Statistical Results 250(41)
Bibliography 291(14)
Index 305

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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