Information System Management 2000

by Shim, Jae K.; Qureshi, Anique; Siegel, Joel

• ISBN13: 9780130124180
• ISBN10: 0130124184
• Format: Paperback
• Copyright: 2000-07-01
• Publisher: Pearson P T R

Table of Contents

What This Supplement Will Do for You	xiii
Firewalls	1	(26)
Advantages and Limitations	2	(1)
Commercial Firewalls	3	(10)
Firewall Resellers	13	(14)
Hiring and Outsourcing	27	(12)
Why Companies Outsource	27	(1)
The Outsourcing Process	28	(1)
Understanding the Risks of Outsourcing	29	(1)
Reevaluating the Need to Outsource	29	(1)
Selecting an Outsourcing Vendor	29	(1)
Using External Consultants	30	(1)
Selecting the Outsourcing Team	30	(1)
Successful Outsourcing	31	(1)
Contracting Considerations	31	(1)
Outsourcing Web Hosting	32	(1)
Developing a Strategic Outsourcing Relationship	32	(6)
Sole Outsourcing	38	(1)
Capital Budgeting and Economic Feasibility Study	39	(34)
Types of Investment Projects	40	(1)
Features of Investment Projects	40	(1)
Understanding the Concept of Time Value of Money	41	(7)
Measuring Investment Worth	48	(6)
How Do Income Taxes Affect Investment Decisions?	54	(3)
How Does MACRS Affect Investment Decisions?	57	(4)
Understanding the Cost of Capital	61	(3)
Making Lease-Versus-Buy Decisions	64	(3)
Economic Feasibility Study for a New Information System	67	(5)
Conclusion	72	(1)
Peer-to-Peer and Server-Based Networks	73	(24)
Peer-to-Peer Networks	73	(1)
Server-Based Networks	74	(1)
Preliminary Configuration Considerations	74	(4)
Configuring Network-Server Operating Systems	78	(3)
Server Hardware Requirements	81	(7)
Connecting the Server to the Network	88	(2)
Selecting Server Software	90	(1)
Configuring the Client Workstation	90	(2)
Connecting the Server and Clients	92	(1)
Troubleshooting the Network	93	(4)
Client/Server Computing	97	(10)
Client/Server Computing Defined	97	(3)
Client/Server Technical Issues	100	(2)
Different Client/Server Models	102	(2)
Client/Server Business Issues	104	(3)
Auditing Information Technology	107	(12)
Performing Operational Audits	108	(1)
Conducting Information Audits	108	(1)
Conducting Security Audits	109	(1)
Conducting Software Audits	109	(1)
Establishing a Control Environment	110	(1)
Setting Control Objectives for Information and Technology	111	(2)
Software Development	113	(3)
Software Modification	116	(1)
Software Acquisition	117	(2)
World Wide Web and Electronic Commerce	119	(20)
The Rise of the Internet and World Wide Web	119	(3)
Internet and World Wide Web Access	122	(1)
World Wide Web and Electronic Commerce	122	(2)
Types of Electronic Commerce	124	(2)
How the Internet Is Affecting Different Industries	126	(3)
Advantages of Electronic Commerce	129	(4)
Disadvantages of Electronic Commerce	133	(1)
Developing an E-Commerce Strategy	134	(1)
Establishing Online Security	135	(1)
The Future of E-Commerce	136	(2)
Conclusion	138	(1)
The Internet and the Access-Provider Industry	139	(16)
Internet Basics	139	(4)
A Sampling of U.S. Internet Service Providers	143	(9)
A Sampling of Major U.S. Regional ISPs	152	(1)
The Future of the Internet-Service-Provider Market	153	(2)
Internet Marketing	155	(26)
Attracting New Customers on the Web	156	(1)
Using Search Engines	157	(5)
Paying for Search-Engine Exposure	162	(3)
Searching Embedded Links	165	(2)
Using Advertisements and Banners	167	(3)
Dealing with Unwanted Advertisements	170	(1)
Using E-Mail List Marketing	171	(2)
Case Study	173	(6)
Conclusion	179	(2)
Electronic Banking and Payments	181	(12)
Understanding Electronic Commerce	181	(1)
The Basics of Electronic Banking	182	(1)
Electronic Payment	183	(2)
Financial Intermediaries	185	(1)
Identifying Buyers and Sellers	186	(1)
Execution of Transactions	186	(1)
Conventional Payments System	186	(2)
Electronic Payment System	188	(1)
Credit Cards	189	(1)
Electronic Checking	190	(1)
Digital Cash	190	(1)
Legal and Business Issues	191	(2)
Intranets and Extranets	193	(18)
The Intranet Explosion	194	(1)
Calendar-Driven Versus Even-Driven Strategy	195	(1)
Advantages of Intranet Systems	195	(1)
Practical Applications of Intranets	196	(2)
Hypertext Markup Language (HTML)	198	(1)
Common Gateway Interface (CGI)	199	(1)
Setting Up an Intranet	200	(1)
Setting Up Extranets	201	(9)
Conclusion	210	(1)
Contingency Planning	211	(32)
Management's Fiduciary Responsibilities	213	(2)
Business-Impact Analysis	215	(2)
Developing the Contingency Plan	217	(4)
Legal Considerations	221	(2)
Obtaining Adequate Insurance Coverage	223	(1)
Fire-Contingency Plan	224	(3)
Earthquake Contingency Plan	227	(1)
Winter-Storm Contingency Plan	228	(1)
Hurricane Contingency Plan	229	(1)
Tornado Contingency Plan	230	(1)
Flood Contingency Plan	230	(1)
Hazardous-Materials Contingency Plan	231	(1)
Developing a Backup Strategy	232	(9)
Emergency Communications and Notifications	241	(2)
Appendix A General-Security-Issues Worksheet	243	(2)
Appendix B Access-Security Worksheet	245	(2)
Appendix C Security-Controls Worksheet	247	(4)
Appendix D Firewall-Personnel-Security Worksheet	251	(4)
Appendix E Computer-Facilities-Protection Worksheet	255