Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What Do We Know about Innovation? | p. 1 |
Introduction | |
Fostering Innovation | |
Implementing Innovation | |
Spreading Innovation | |
Innovation and Innovators | |
Bibliography | |
Understanding Innovation: What Inspires It? What Makes It Successful? | p. 13 |
Introduction: An Inclination to Innovate | |
What Inspires Innovation? | |
What Makes Innovation Successful? | |
Personal Observations: 13 Years of Chronicling Innovators | |
Bibliography | |
The Challenge of Innovating in Government | p. 59 |
Introduction: The Case for Change | |
Five Innovation Building Blocks | |
Winning Hearts and Minds: Implementation Techniques | |
Who Innovates? A Challenge to Received Wisdom | |
Supporting Innovation | |
Conclusions and Recommendations | |
Identifying Obstacles | |
Research Methodology | |
Endnotes | |
Bibliography | |
Creating a Culture of Innovation: 10 Lessons from America's Best Run City | p. 107 |
Introduction | |
Lessons Learned | |
Conclusion | |
Bibliography | |
San Diego County's Innovation Program: Using Competition and a Whole Lot More to Improve Public Services | p. 143 |
Introduction | |
The Innovation Process | |
Grading the Programs | |
Making It Stick | |
Concluding Thoughts | |
Competition and Reengineering Group Projects | |
Endnotes | |
Bibliography | |
Innovation in the Administration of Public Airports | p. 169 |
Introduction: Innovation at Airports | |
Case Studies | |
Lessons Learned | |
Recommendations | |
Endnotes | |
About the Contributors | p. 213 |
About The PricewaterhouseCoopers Endowment for The Business of Government | p. 218 |
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