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9780763795405

Integrating Quality and Strategy in Health Care Organizations

by ; ; ;
  • ISBN13:

    9780763795405

  • ISBN10:

    0763795402

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2012-08-13
  • Publisher: Jones & Bartlett Learning

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Supplemental Materials

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Summary

Integrating Quality and Strategy in Health Care Organizations equips current and future healthcare executives with a more actionable knowledgebase of clinical and service quality, by incorporating quality concepts into what we call the "performance-driven planning" process. Readers of this book will be better able to assess and measure quality efforts in their own organization, as part of a comprehensive strategic management process which balances quality with other aspects of organizational performance. Written by authors with significant medical and administrative experience in healthcare, this book will serve as a useful guide for both new and experienced healthcare administrators seeking to improve their quality outcomes while balancing other performance goals.

Table of Contents

A HeadPreface
A HeadDedication
A HeadIntroduction
Chapter1 Understanding the US Healthcare System
Chapter2 Understanding the Healthcare Organization
Chapter3 General Concepts in Quality
Chapter4 Current State of Quality Measurement: External Dynamics
Chapter5 Current State of Quality Measurement: Internal Dynamics
Chapter6 Measuring Quality of Inpatient Care
Chapter7 Understanding Quality and Performance
Chapter8 Quantifying the Quality Performance Gaps
Chapter9 Closing the Gaps
Chapter10 Case Studies in Healthcare Quality
A Head Conclusions

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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