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Preface | p. xi |
Contributors | p. xv |
Introduction | p. xvii |
Leadership and Speakership: Which Voice Matters? | |
Management as Metaconversation: The Search for Closure | p. 5 |
Enacting the Institutional Role of Chairperson in Upper Management Meetings: The Interactional Realization of Provisional Authority | p. 31 |
Liberating Leadership in Corporation: After Mr Sam: A Response | p. 53 |
Organizing and Emotional Display: Contradictions and Paradoxes | |
Feeling-Limned Talk: Conduct Ideals in the Steinberg Succession Meeting | p. 77 |
Contradictions in the Metatalk About Feelings in Corporation: After Mr. Sam | p. 95 |
The Persuasive Nature of Emotion and the Cultural Nature of Feelings in Organizations | p. 113 |
Strategies of Decision Making: Competencies and Coherences | |
"We Ought to Have...Gumption...": A CRA Analysis of an Excerpt From the Videotape Corporation: After Mr. Sam | p. 133 |
The Effect of Interactional Competence on Group Problem Solving | p. 163 |
Bringing the Outside in: A Contextual Analysis | p. 185 |
Can We Study Interactions in Documentaries? Ways of Talking, Closure, and Data | |
Sam Steinberg's Use of "Tell" in Corporation: After Mr. Sam | p. 205 |
On Talking to Not Make Decisions: A Critical Analysis of Organizational Talk | p. 225 |
Documentaries Are Not Data | p. 245 |
Closing Words (and Opening Discussions?): An Afterword on Corporation: After Mr. Sam | p. 289 |
Transcript of the Management Meeting | p. 297 |
Transcribing Conventions | p. 333 |
A Brief History of Steinberg Limited | p. 337 |
Author Index | p. 341 |
Subject Index | p. 347 |
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