Interaction Design: Beyond Human - Computer Interaction, 3rd Edition

by Yvonne Rogers (Open University); Helen Sharp (Open University); Jenny Preece (University of Maryland)

• ISBN13: 9780470665763
• ISBN10: 0470665769
• Edition: 3rd
• Format: Paperback
• Copyright: 2011-06-01
• Publisher: Wiley

Summary

Rogers, Preece and Sharp are a bestselling author team, acknowledged leaders and educators in their field, with a strong global reputation.They bring depth of scope to the subject, encompassing the latest technologies and devices including facebook and YouTube. Interaction Design offers a cross-disciplinary, practical and process-oriented approach to Human Computer Interaction, showing not just what principals ought to apply to Interaction Design, but crucially how they can be applied. Motivating examples are included to illustrate both technical, but also social and ethical issues, making the book approachable and adaptable for both Computer Science and non-Computer Science users. Interviews with key HCI luminaries are included and provide an insight into current and future trends The text comes with a lively and highly interactive companion web site containing a rich set of resources enabling students to collaborate on experiments and designs, take part in competitions, find resources and communicate with others.

Table of Contents

What is interaction design?

Introduction

Good and poor design

What is interaction design?

The user experience

The process of interaction design

Interaction design and the user experience

Understanding and conceptualizing interaction

Introduction

Understanding the problem space and conceptualizing design

Conceptual models

Interface metaphors

Interaction types

Paradigms, theories, models, and frameworks

Cognitive aspects

Introduction

What is cognition?

Cognitive frameworks

Social interaction

Introduction

Being social

Face-to-face conversations

Remote conversations

Telepresence

Co-presence

Emergent social phenomena

Emotional interaction

Introduction

Emotions and the user experience

Expressive interfaces

Frustrating interfaces

Persuasive technologies and behavioural change

Anthropomorphism and zoomorphism

Models of emotion

Interfaces

Introduction

Interface types

Natural user interfaces

Which interface?

Data gathering

Introduction

Five key issues

Data recording

Interviews

Questionnaires

Observation

Choosing and combining techniques

Data analysis, interpretation, and presentation

Introduction

Qualitative and quantitative

Simple quantitative analysis

Simple qualitative analysis

Tools to support data analysis

Using theoretical frameworks

Presenting the findings

The process of interaction design

Introduction

What is involved in interaction design?

Some practical issues

Establishing requirements

Introduction

What, How, and Why?

What are requirements?

Data gathering for requirements

Data analysis, interpretation, and presentation

Task description

Task analysis

Design, prototyping, and construction

Introduction

Prototyping and construction

Conceptual design: moving from requirements to first design

Physical design: getting concrete

Using scenarios in design

Using prototypes in design

Support for design

Introducing evaluation

Introduction

The why, what, where, and when of evaluation

Types of evaluation

Evaluation case studies

What did we learn from the case studies?

An evaluation framework

Introduction

DECIDE: A framework to guide evaluation

Evaluation Studies: From Controlled to Natural Settings

Introduction

Usability testing

Experiments

Field studies

Evaluation: Inspections, Analytics and Models

Introduction

Inspections: heuristic evaluation and walkthroughs

Analytics

Predictive models

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