Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Internal relationship management : linking human resources to marketing performance | p. 1 |
The genesis of relationships : boundary spanners' appraisals of the career entry transition | p. 5 |
Individual differences among service employees : the conundrum of employee recruitment, selection, and retention | p. 25 |
Boundary spanners' satisfaction with organizational support services : an internal communications perspective | p. 43 |
A conceptualization of the employee branding process | p. 65 |
Exploring the internal customer mind-set of marketing personnel | p. 89 |
Table of Contents provided by Blackwell. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.