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Tim Andrews is Senior Lecturer in Management at the University of Strathclyde, UK.
Preface | |
Introduction | |
International Management And Culture | |
Introduction | |
Factors that influence decision making | |
Using culture | |
Cross-cultural and international management | |
Implications for the Manager | |
Summary | |
Exercise | |
Case for Part 1 | |
Slicing the meat | |
Cross-Cultural Management | |
Analysing Cultures: Making Comparisons | |
Introduction | |
Comparative analysis | |
Kluckhohn and Strodtbeck (1961) | |
Hall (1976) | |
Hofstede's model | |
Applying Hofstede's model | |
Implications for the Manager | |
Summary | |
Exercise | |
Analysing Cultures: After Hofstede | |
Introduction | |
Comparative analysis since Hofstede | |
Problems in using comparative analysis | |
New approaches | |
Implications for the Manager | |
Summary | |
Exercise | |
Movement In The Culture | |
Introduction | |
Recognizing significant movement in the culture | |
Economic change and cultural movement in | |
Other factors causing movement | |
Implications for the Manager | |
Summary | |
Exercise | |
Organizational Culture | |
Introduction | |
Defining and analysing organizational cultures | |
Organizational culture and national culture | |
Mitigating the effects of the environment | |
Implications for the Manager | |
Summary | |
Exercise | |
Culture And Communication | |
Introduction | |
Appropriate communication across cultures | |
One- and two-way communication styles | |
Non-verbal communication | |
Implications for the Manager | |
Summary | |
Exercise | |
Motivation | |
Introduction | |
Needs | |
Intrinsic and extrinsic needs | |
How context influences needs | |
Designing incentives | |
Implications for the Manager | |
Summary | |
Exercise | |
Dispute Resolution And Negotiation | |
Introduction | |
Reasons for dispute | |
Culture and dispute | |
The manager resolves a dispute | |
Negotiation | |
Implications for the Manager | |
Summary | |
Exercise | |
Formal Structures | |
Introduction | |
Defining structure | |
Bureaucracy | |
Culture and bureaucracy | |
Implications for the Manager | |
Summary | |
Exercise | |
Informal Systems | |
Introduction | |
Informal relationships | |
Modelling patronage | |
Patronage, culture and society | |
Some variants: Guanxi and Wasta | |
Managing informal systems | |
Implications for the Manager | |
Summary | |
Exercise | |
The Culture And Politics Of Planning Change | |
Introduction | |
The meaning of planning | |
The classic planning model | |
How national culture influences planning | |
How organisational culture influences planning | |
The politics of planning | |
Implications for the Manager | |
Summary | |
Exercise | |
When Does Culture Matter? The Case Of Smes | |
Introduction | |
The start-up in the | |
The start-up in | |
The Anglo family company | |
The Chinese family company | |
The Middle eastern family company | |
Assessing the influence of national culture | |
Implications for the Manager | |
Summary | |
Exercise | |
Cases for Part 2 | |
Relations between manager and employees | |
The Venezuelan manager | |
Youth and age, or youth and age? | |
The Vietnamese bank | |
Bad communication | |
Motivating who? | |
The Nigerian family firm | |
No job description | |
Patronage in | |
Improving quality control | |
Explaining decisions made by small business owners | |
International Management | |
Globalization And Localization | |
Introduction | |
Defining globalisation | |
The social effects of globalisation | |
The roots of high globalisation | |
Implications for the Manager | |
Summary | |
Exercise | |
Planning Strategy | |
Introduction | |
Reasons for strategic planning | |
Stages in strategic planning | |
Strategic planning based on resources | |
Balancing resources and position | |
The influence of environmental factors | |
Growth strategies | |
Emergent strategy | |
Scenario planning | |
Implications for the Manager | |
Summary | |
Exercise | |
Implementing Strategy And Applying Knowledge | |
Introduction | |
Identifying and applying knowledge | |
Organizational capabilities and competitive advantage | |
Implementation and communication | |
Mergers and Acquisitions | |
Transferring the implementation system | |
Implications for the Manager | |
Summary | |
Exercise | |
E-Communication | |
Introduction | |
Controlling by E-communication | |
Cross national implementation | |
Culture and E-communication | |
Implications for the Manager | |
Summary | |
Exercise | |
Forming An International Joint Venture | |
Introduction | |
Why invest in an IJV? | |
Preparing for success: the four compatibilities | |
Trust and mistrust | |
Sharing control | |
Implications for the Manager | |
Summary | |
Exercise | |
Opportunity And Risk: Headquarters And Subsidiary | |
Introduction | |
Risk for the subsidiary | |
Control | |
Implications for the Manager | |
Summary | |
Exercise | |
Managing Human Resources | |
Introduction | |
Applying concepts of HRM | |
The general functions of HRM | |
HRM activities in context | |
Recruitment | |
Performance appraisal | |
Training | |
Retention | |
Implications for the Manager | |
Summary | |
Exercise | |
Controlling By Staffing | |
Introduction | |
Staffing to control the IJV | |
Bureaucratic or cultural control in the subsidiary? | |
Local or expatriate management? | |
Implications for the Manager | |
Summary | |
Exercise | |
Managing Expatriate Asignments | |
Introduction | |
What expatriates do | |
Expatriate success and failure | |
Expatriate selection | |
Expatriate training | |
Expatriate support | |
Implications for the Manager | |
Summary | |
Exercise | |
The Expatriate Brand Manager | |
Introduction | |
The emergence of global brands | |
Role of the expatriate brand manager | |
Brand communication: managing the mix | |
Implications for the Manager | |
Summary | |
Exercise | |
Cases for PART THREE | |
The call centre revolution | |
Baby food | |
New knowledge | |
Betafield | |
The Indian joint venrture | |
Global Paper (1) | |
The foreign employee | |
Global Paper (2) | |
Appointing a headquarters manager to the Swiss subsidiary | |
Teldaswift | |
Conclusions | |
The Culture Of The Subsidiary: Convergence And Divergence | |
Introduction | |
Corporate cohesion and cultural shift | |
Convergence and divergence | |
The dual-pressure perspective | |
Cross-vergence | |
Implications for the Manager | |
Summary | |
Exercise | |
Ethics And Corporate Responsibility | |
Introduction | |
Ethics | |
Ethics across culture and time | |
Ethics in branding | |
Corporate Social Responsibility | |
Implications for the Manager | |
Summary | |
Exercise | |
Cases for PART FOUR | |
CAS | |
A Donation to the President's Campaign Fund | |
Appendix Planning a Dissertation | |
Bibliography | |
Bibliography | |
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