International Management: Managing Across Borders and Cultures

by Deresky, Helen

• ISBN13: 9780321028297
• ISBN10: 0321028295
• Edition: 3rd
• Format: Hardcover
• Copyright: 1999-07-01
• Publisher: Pearson College Div

Summary

This globally oriented text covers the most current research and trends in International Management. Packed with 17 comprehensive and integrative cases that illustrate the actual behaviors and functions required for successful cross-cultural management at the strategic and interpersonal level.

Author Biography

Helen Deresky is Professor of Strategic Management and International Management and Director of the International Business Program at the State University of New York, Plattsburgh.

Table of Contents

Contents	ix	(10)
Preface	xix
PART 1 Assessing the Environment of International Management	1	(100)
Chapter 1: The Challenge of International Management	2	(25)
Chapter 2: The Political, Economic, Legal, and Technological Environment	27	(27)
Chapter 3: Managing Interdependence: Social Responsibility and Ethics	54	(47)
Comprehensive Cases	87	(14)
The Prominant Dr. Rombach
Footwear International
Colgate-Palmolive in Postapartheid South Africa
La Keisha Washington's Ethical Dilemma Presented by Nike
PART 2 The Cultural Context of International Management	101	(116)
Chapter 4: The Role of Culture in International Management	102	(36)
Chapter 5: The Cross-Cultural Communication Environment	138	(28)
Chapter 6: Negotiation and Decision Making	166	(51)
Comprehensive Cases	202	(15)
Deli Rockwool Corp. in the People's Republic of China
Moto: Coming to America
Euro Disney SCA: Perspectives from Two Cultures
PART 3 Formulating and Implementing Strategy for International Operations	217	(126)
Chapter 7: Strategy Formulation for International Markets	218	(37)
Chapter 8: Cross-Border Alliances and Strategy Implementation	255	(31)
Chapter 9: Organization Structure and Coordinating Systems	286	(57)
Comprehensive Cases	318	(25)
Reorganization at AB Telecom (1998)
Johnson Electric
Colgate-Palmolive Hungary
Lee Jing Textile Company, Ltd.
PART 4 Managing Human Resources Around the World	343	(147)
Chapter 10: Staffing and Training for Global Operations	344	(30)
Chapter 11: Expatriation and Labor Relations in Global HRM	374	(32)
Chapter 12: Motivating and Leading	406	(32)
Chapter 13: Managing International Teams and Workforce Diversity	438	(52)
Comprehensive Cases	468	(22)
TDK de Mexico
Solartron
Managing a Diverse Workforce in Indonesia
INTEGRATIVE SECTION	490	(67)
Integrative Term Project	490	(1)
Integrative Cases	491	(66)
AT&T Consumer Products
Whirlpool's Quest for Global Leadership
Anita Roddick, OBE, and the Body Shop International PLC (1996)
Glossary	557	(5)
Booknotes	562	(21)
Credits	583	(5)
Company Index	588	(4)
Subject and Name Index	592