The Interpersonal Communication Book

by DeVito, Joseph A.

• ISBN13: 9780205625703
• ISBN10: 0205625703
• Additional ISBN(s): 9780133753813, 9780205472888
• Edition: 12th
• Format: Paperback
• Copyright: 2008-10-09
• Publisher: Pearson
• More Book Details

Summary

The Interpersonal Communication Bookprovides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, workplace issues, face-to-face and computer-mediated communication and the "dark side" of interpersonal communication. Recognized for its ability to help readers understand the crucial connection between theory and practice, this twelfth edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides the reader to improve a wide range of interpersonal skills. The text emphasizes how to choose among those skills and make effective communicationchoicesin a variety of personal, social, and workplace relationships. Superior coverage of cultural diversity, ethics, interpersonal communication in the workplace, and the integration of face-to-face and computer-mediated communication makeThe Interpersonal Communication Bookthe best choice for preparing to communicate successfully in today's world.

Table of Contents

Preliminaries To Interpersonal Communication

Foundations of Interpersonal Communication

Why Study Interpersonal Communication

The Nature of Interpersonal Communication

Elements of Interpersonal Communication

Principles of Interpersonal Communication

Summary

Key Terms

Critical Thinking Questions

Choice Points

My Communication Lab Explorations

Special Features

Ask the Researcher: The Values of Interpersonal Communication in the 21

Century

Self-Test: What Do You Believe about Interpersonal Communication?

Ethics in Interpersonal Communication: Ethical Questions

Understanding Theory and Research: Communication Theories and Research

Understanding Interpersonal Skills: Mindfulness

Culture and Interpersonal Communication

Culture

How Cultures Differ

Principles of Intercultural Communication

Summary

Key Terms

Critical Thinking Questions

Choice Points

My Communication Lab Explorations

Special Features

Ask the Researcher: The Importance of Culture in Interpersonal Communication

Self-test: How Ethnocentric Are You?

Self-test: What Are Your Cultural Beliefs and Values?

Self-test: What's Your Cultural Orientation?

Ethics in Interpersonal Communication: Culture and Ethics

Understanding Theory and Research: Culture Shock

Understanding Interpersonal Skills: Cultural Sensitivity

Perception and the Self in Interpersonal Communication

The Self in Interpersonal Communication

Self-Awareness

Self-Esteem

Perception in Interpersonal Communication

Impression Formation

Impression Management: Goals and Strategies

Summary

Key Terms

Critical Thinking Questions

Choice Points

My Communication Lab Explorations

Special Features

Ask the Researcher: Understanding Self-Talk

Self-Test: How's Your Self-Esteem?

Self-Test: How Accurate Are You at People Perception?

Ethics in Interpersonal Communication: Perspectives on Ethics

Understanding Theory and Research: The Just World Hypothesis

Understanding Interpersonal Skills: Other-Orientation

Listening in Interpersonal Communication

The Importance of Listening: Professional and Relationship Benefits

The Process of Listening

Listening Barriers

Culture, Gender, and Listening

Styles of Effective Listening

Summary

Key Terms

Critical Thinking Questions

Choice Points

My Communication Lab Explorations

Special Features

Ask the Researcher: Listening to Gender Differences

Self-Test: How Do You Listen?

Ethics in Interpersonal Communication: Ethical Listening

Understanding Theory and Research: Listening to Lying

Understanding Interpersonal Skills: Openness

Messages

Verbal Messages

Principles of Verbal Messages

Guidelines for Using Verbal Messages Effectively

Summary

Key Terms

Critical Thinking Questions

Choice Points

My Communication Lab Explorations

Special Features

Ask the Researcher: Talking about Difficult Topics

Self-Test: How Assertive Are Your Messages?

Self-Test: Can You Distinguish Facts from Inferences?

Ethics in Interpersonal Communication: Lying

Understanding Theory and Research: Theories of Gender Differences

Understanding Interpersonal Skills: Metacommunication

Nonverbal Messages

Channels of Nonverbal Communication

Functions of Nonverbal Communication

Nonverbal Communication and Culture

Summary

Key Terms

Critical Thinking Questions

Choice Points

My Communication Lab Explorations

Special Features

Ask the Researcher: Teaching Effectiveness

Self-Test: Do You Avoid Touch?

Self-Test: What Time Do You Have?

Ethics in Interpersonal Communication: Interpersonal Silence

Understanding Theory and Research: Biological and Social Clocks

Understanding Interpersonal Skills: Immediacy

Emotional Messages

Principles of Emotions and Emotional Messages

Obstacles to Communicating Emotions

Skills for Expressing Emotions

Skills for Responding to the Emotions of Others

Summary

Key Terms

Critical Thinking Questions

Choice Points

My Communication Lab Explorations

Special Features

Ask the Researcher: Media, Internet, and Interpersonal Violence

Self-Test: How Do You Feel about Communicating Feelings?

Ethics in Interpersonal Communication: Motivational Appeals

Understanding Theory and Research: Theories of Emotions

Understanding Interpersonal Skills: Flexibility

Conversational Messages

The Conversation Process

Conversational Management

Conversational Disclosure: Revealing Yourself

Organizational Conversation

Conversational Problems: Prevention and Repair

Summary

Key Terms

Critical Thinking Questions

Choice Points

My Communication Lab Explorations

Special Features

Ask the Researcher: Social Networking

Self-Test: How Satisfying Is Your Conversation?

Ethics in Interpersonal Communication: The Ethics of Gossip

Understanding Theory and Research: Online Relationship Theories

Understanding Interpersonal Skills: Expressiveness

Interpersonal Relationships

Interpersonal Relationships: Stages and Theories

Relationship Stages

Relationship Theories

Summary

Key Terms

Critical Thinking Questions

Choice Points

My Communication Lab Explorations

Special Features

Ask the Researcher: Homosexual and Heterosexual Relationships

Self-Test: What Do Your Relationships Do for You?

Ethics in Interpersonal Communication: Your Obligation to Reveal Yourself

Understanding Theory and Research: Relationship Commitment

Understanding Interpersonal Skills: Positiveness

Interpersonal Relationships: Development and Deterioration

Relationship Development

Relationship Maintenance

Relationship Repair

Relationship Dissolution

Summary

Key Terms

Choice Points

Critical Thinking Questions

My Communication Lab Explorations

Special Features

Ask the Researcher: The Death of a Relationship

Self-Test: What Do You Believe about Relationships?

Ethics in Interpersonal Communication: Information Ethics

Understanding Theory and Research: Jealousy

Understanding Interpersonal Skills: Empathy

Interpersonal Relationship Types: Friendship, Love, Family, and Workplace

Friendship

Love

Family

Workplace Relationships

Relationship Violence

Summary

Key Terms

Critical Thinking Questions

Choice Points

My Communication Lab Explorations

Special Features

Ask the Researcher: Dysfunctional Family Patterns

Self-Test: What Kind of Lover Are You?

Self-Test: Is Violence a Part of Your Relationship?

Ethics in Interpersonal Communication: Relationship Ethics

Understanding Theory and Research: Love Styles and Personality

Understanding Interpersonal Skills: Supportiveness

Interpersonal Conflict and Conflict Management

Preliminaries to Interpersonal Conflict

Principles of Interpersonal Conflict

Conflict Management Stages

Conflict Management Strategies

Summary

Key Terms

Critical Thinking Questions

Choice Points

My Communication Lab Explorations

Special Features

Ask the Researcher: Arguing Assertively

Self-Test: How Verbally Aggressive Are You?

Self-Test: How Argumentative Are You?

Ethics in Interpersonal Communication: Ethical Fighting

Understanding Theory and Research: Conflict and Gender

Understanding Interpersonal Skills: Equality

Interpersonal Power and Influence

Principles of Power and Influence

Uses of Power and Influence

Misuses of Power and Influence

Summary

Key Terms

Critical Thinking Questions

Choice Points

My Communication Lab Explorations

Special Features

Ask the Researcher: Achieving Power

Self-Test: How Powerful Are You?

Self-Test: How Credible Are You Interpersonally?

Ethics in Interpersonal Communication: The Ethics of Compliance-Gaining Strategies

Understanding Theory and Research: Compliance-Gaining (Another Typology)

Understanding Interpersonal Skills: Interaction Management

Glossary of Interpersonal Communication Concepts

Glossary of Interpersonal Communication Skills

Bibliography

Index

Credits

Table of Contents provided by Publisher. All Rights Reserved.