The Interpersonal Communication Book

by Devito, Joseph A.

• ISBN13: 9780321055644
• ISBN10: 0321055640
• Additional ISBN(s): 9780201725070
• Edition: 9th
• Format: Paperback
• Copyright: 2000-07-01
• Publisher: Pearson College Div
• More Book Details
• Purchase Benefits

Summary

Offering the perfect balance of theory and practical skills, this market-leading text equips students to make reasoned and effective communication decisions. Recognized for its ability to help students understand the crucial connection between theory and practice, the Ninth Edition includes a new feature called "Ask the Researcher" in which renowned researchers provide practical, and sometimes provocative, answers to questions often raised by students in the course. An entirely new chapterUnit 22 "Interpersonal Communication and Relationships in the Workplace"extends DeVito's trademark coverage of interpersonal relationships into the workplace. Further supporting the text's mission to provide students with an interactive and engaging introduction to interpersonal communication, the Ninth Edition features an exciting new integrated text and technology learning system. Contextually-placed web icons in the text's margins direct students to the book's Companion Website where they engage in interactive exercises or simulations that help them gain a better understanding of concepts presented in the text. Superior coverage of cultural diversity, expanded coverage of ethics, and new discussions of the effects of technology make The Interpersonal Communication Book, Ninth Edition, the best choice for preparing students to communicate successfully in today's world.

Table of Contents

Detailed Contents	vii
Specialized Contents	xiii
Preface	xv
PART 1 INTERPERSONAL COMMUNICATION PRELIMINARIES	1	(150)
Universals of Interpersonal Communication	1	(22)
Axioms of Interpersonal Communication	23	(16)
Culture in Interpersonal Communication	39	(20)
The Self in Interpersonal Communication	59	(19)
Apprehension and Assertiveness	78	(14)
Perception in Interpersonal Communication	92	(21)
Listening in Interpersonal Communication	113	(18)
Effectiveness in Interpersonal Communication	131	(20)
PART 2 MESSAGES: VERBAL AND NONVERBAL	151	(97)
Universals of Verbal and Nonverbal Messages	151	(13)
Verbal Messages: Understanding Principles and Pitfalls	164	(13)
Verbal Messages: Reducing Barriers to Interaction	177	(16)
Nonverbal Messages: Body and Sound	193	(19)
Nonverbal Messages: Space and Time	212	(18)
Messages and Conversation	230	(18)
PART 3 INTERPERSONAL RELATIONSHIPS	248	(139)
Universals of Interpersonal Relationships	248	(16)
Relationship Development and Deterioration	264	(19)
Relationship Maintenance and Repair	283	(12)
Power in Interpersonal Relationships	295	(17)
Conflict in Interpersonal Relationships	312	(22)
Friends and Lovers	334	(17)
Primary and Family Relationships	351	(16)
Interpersonal Communication and Relationships in the Workplace	367	(20)
Glossary of Interpersonal Communication Concepts and Skills	387	(11)
Bibliography	398	(15)
Photo Credits	413	(2)
Index	415