Interpersonal Relationships : Professional Communication Skills for Nurses

by Arnold, Elizabeth C.

• ISBN13: 9781416029137
• ISBN10: 1416029133
• Edition: 5th
• Format: Paperback
• Copyright: 2006-11-10
• Publisher: Elsevier Science Health Science div

Summary

With practical guidance for effective interactions with clients, colleagues, and families, Interpersonal Relationships: Professional Communication Skills for Nurses, 5th Edition, is the definitive source on communication skills for nurses. The book combines proven communication strategies and nursing principles with psychology and related theoretical frameworks. Plus, the text includes numerous experiential exercises to critically evaluate their communication skills as well as those of others. Grounded in theory, the text provides a framework for gaining a theoretical perspective. Ethical Dilemma boxes appear in each chapter and highlight ethical dilemmas in interpersonal relationships. Critical thinking content promotes the application of critical thinking processes essential for effective communication in the nursing practice. Discusses humor, gender, and touch in Chapter 10 as important means of communication in interpersonal relationships. Communication with patients of all ages, patients with special needs, and colleagues increases awareness of the issues involved in communicating with patients and promotes successful collaboration with coworkers. Case examples and exercises appear throughout the text to promote understanding and discussion of topics in the chapter. Learning objectives, chapter overviews, and glossary focus the student on essential information and help them study for tests. Two new chapters on Documentation in the Age of the Electronic Health Record and Communicating in the Age of eHealth Technology describe how to understand and utilize the most current healthcare communication technology. Developing an Evidence-Based Practice boxes appear in each chapter and describe a current research study and how it connects to the concepts in the text.

Table of Contents

Conceptual Foundations of Nurse-Client Relationships

Theoretical Perspectives and Contemporary Issues

Professional Guides to Action in Interpersonal Relationships

Clinical Judgment: Applying Critical Thinking and Ethical Decision Making

Self-Concept in the Nurse-Client Relationship

The Nurse-Client Relationship

Structuring the Relationship

Bridges and Barriers in the Therapeutic Relationship

Role Relationship Patterns

Lifes Losses and Endings and the Nurse-Client Relationship

Therapeutic Communication

Communication Styles

Developing Therapeutic Communication Skills in the Nurse-Client Relationship

Intercultural Communication

Communicating in Groups

Communicating with Families

Resolving Conflict Between Nurse and Client

Health Promotion and Client Learning Needs

Health Teaching in the Nurse-Client Relationship

Responding to Special Needs

Communicating with Clients Experiencing Communication Deficits

Communicating with Children

Communicating with Older Adults

Communicating with Clients in Stressful Situations

Communicating with Clients in Crisis

Professional Issues

Communicating with Other Health Professionals

Documentation in the Age of the Electronic Health RecordNEW!

Communicating in the Age of eHealth TechnologyNEW!

Glossary

Index

Table of Contents provided by Publisher. All Rights Reserved.