Each Chapter ends with a Summary and a list of Activities | |
Foundations Of Interpersonal Communication | |
Interpersonal Process | |
Why We Communicate | |
Physical Needs | |
Identity Needs | |
Social Needs | |
Practical Needs | |
The Communication Process | |
A Model of Communication | |
Insights from the Communication | |
Model Communication Principles | |
Communication Misconceptions Interpersonal | |
Communication Defined Quantitative and Qualitative Definitions | |
Personal and Impersonal Communication: A Matter of Balance | |
Interpersonal Communication and Technology | |
Mediated vs. Face-to-Face Communication | |
Challenges of Mediated Communication | |
Choosing the Best Communication | |
Channel Communication Competence | |
Communication Competence | |
Defined Characteristics of Competent Communication | |
Culture and Communication Fundamental Concepts | |
Culture and Co-Culture | |
Intercultural Communication | |
Interpersonal and Intercultural Communication | |
Cultural Values and Norms High- versus Low-Context | |
Individualism versus Collectivism Power Distance Uncertainty | |
Avoidance Achievement versus | |
Nurturing Codes and Culture Verbal Codes | |
Nonverbal Codes Decoding Messages | |
Developing Intercultural Communication | |
Competence Motivation and Attitude | |
Tolerance for Ambiguity Open-mindedness Knowledge and Skill | |
Communication and the Self Communication and the Self-Concept How the Self-Concept Develops Characteristics of the Self-Concept The Self-Fulfilling Prophecy and Communication Changing Your Self-Concept Presenting the Self: Communication as Identity Management Public and Private Selves Characteristics of Identity Management Why Manage Impressions? How Do We Manage Impressions? Identity Management and Honesty Disclosing the Self: Choosing What to Reveal Models of Self-Disclosure Benefits and Risks of Self-Disclosure Alternatives to Self-Disclosure Guidelines for Self-Disclosure | |
Perceiving Others | |
The Perception Process Reality | |
Is Constructed Steps in the Perception | |
Process Influences on Perception | |
Physiological Influences | |
Psychological Influences | |
Social Influences Sex & Gender | |
Roles Cultural Influences | |
Common Tendencies in Perception | |
We Make Snap Judgments | |
We Cling to First Impressions | |
We Judge Ourselves More Charitably | |
Than We Do Others We Are Influenced by Our Expectations | |
We Are Influenced by the Obvious | |
We Assume Others Are Like | |
Us Synchronizing Our Perceptions Perception | |
Checking Building Empathy | |
Creating And Responding To Messages | |
Language The Nature of Language | |
Language Is Symbolic | |
Language Is Rule-Governed | |
Language Is Subjective | |
Language and Worldview | |
The Impact of Language | |
Naming and Identity Affiliation | |
Power Sexism and Racism Uses (and Abuses) of Language | |
Precision and Vagueness | |
The Language of Responsibility Disruptive Language | |
Gender and Language Extent of Gender Differences | |
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