Interviewing Techniques for Managers

by Thompson, Carolyn B.

• ISBN13: 9780071391313
• ISBN10: 0071391312
• Edition: 1st
• Format: Paperback
• Copyright: 2002-08-26
• Publisher: McGraw-Hill

Summary

Interview Strategies for Always Getting the Information You NeedFor managers, interviewing is about gathering useful information in every face-to-face encounter, from project planning meetings to client discussions to speaking with prospective employees. Interviewing Techniques for Managers shows you how to master every aspect of the interview process to ensure that you always get honest, helpful, and results-oriented answers. Look to this important addition to McGraw-Hill's Briefcase Books series for workplace-tested interviewing methods including:When and how to ask the key questionsTips for getting a difficult interview back on trackTechniques for telephone, e-mail, and other arms-length interviewsSeparating fact from fiction when interviewing potential employees ... Solving workplace problems ... Uncovering how best to meet customer needs ... The ability to interview others is among the most valuable skills a manager can have. Interviewing Techniques for Managers will help you end each interview with the information you need, by beginning each interview with a solid, results-oriented plan--and the know-how to execute that plan.

Table of Contents

Preface
Why Am I Interviewing?	p. 1
How Can I Connect with the Person I'm Interviewing?	p. 17
What Questions Should I Ask - and How?	p. 45
How Should I Plan for the Interview?	p. 68
How Should I Prepare for the Interview?	p. 91
How Should I Begin and End the Interview?	p. 109
What Are They Saying ... and Conveying?	p. 131
What if They Don't Act Like I Expect?	p. 153
How Do I Use Technology Successfully?	p. 175
How Do I Use the Information I've Gathered?	p. 194
Index	p. 211
Table of Contents provided by Blackwell. All Rights Reserved.