Preface | p. xii |
Why Study Ethics? | p. 1 |
Learning Objectives | p. 1 |
Discussion Case: Bernard Madoff's Ponzi Scheme | p. 2 |
Discussion Questions | p. 3 |
Why Study Business Ethics? | p. 3 |
Values and Ethics: Doing Good and Doing Well | p. 6 |
The Nature and Goals of Business Ethics | p. 9 |
Business Ethics and the Law | p. 11 |
Ethics and Ethos | p. 13 |
Morality, Virtues, and Social Ethics | p. 14 |
Ethical Perspectives: Managers and Other Stakeholders | p. 15 |
A Model for Ethical Decision Making | p. 16 |
Reflections on the Chapter Discussion Case | p. 17 |
Chapter Review Questions | p. 18 |
Ethical Theory and Business | p. 20 |
Learning Objectives | p. 20 |
Discussion Case: AIG Bonuses and Executive Salary Caps | p. 21 |
Discussion Questions | p. 22 |
Introduction | p. 23 |
Ethical Relativism and Reasoning in Ethics | p. 24 |
Modern Ethical Theory: Utilitarian Ethics | p. 29 |
Challenges to Utilitarianism | p. 33 |
Utilitarianism and Business Policy | p. 35 |
Deontological Ethics | p. 37 |
Virtue Ethics | p. 41 |
Summary and Review | p. 44 |
Reflections on the Chapter Discussion Case | p. 45 |
Chapter Review Questions | p. 46 |
Corporate Social Responsibility | p. 48 |
Learning Objectives | p. 48 |
Discussion Case: Walmart: Socially Responsible and Green? | p. 49 |
Discussion Questions | p. 53 |
Introduction | p. 54 |
The Economic Model of Corporate Social Responsibility | p. 54 |
Critical Assessment of the Economic Model: The Utilitarian Defense | p. 56 |
Critical Assessment of the Economic Model: The Private Property Defense | p. 61 |
The Philanthropic Model of Corporate Social Responsibility | p. 64 |
Modified Version of the Economic Model: The Moral Minimum | p. 66 |
The Stakeholder Model of Corporate Social Responsibility | p. 68 |
Strategic Model of Corporate Social Responsibility: Sustainability | p. 72 |
Summary and Review | p. 74 |
Reflections on the Chapter Discussion Case | p. 76 |
Chapter Review Questions | p. 77 |
Corporate Culture, Governance, and Ethical Leadership | p. 80 |
Learning Objectives | p. 80 |
Discussion Case: Is Steve Jobs Health a Private Matter? | p. 81 |
Discussion Questions | p. 82 |
Introduction | p. 83 |
What is Corporate Culture? | p. 83 |
Culture and Ethics | p. 85 |
Ethical Leadership and Corporate Culture | p. 87 |
Effective Leadership and Ethical Leadership | p. 88 |
Building a Values-Based Corporate Culture | p. 90 |
Mandating and Enforcing Ethical Culture: The Federal Sentencing Guidelines | p. 93 |
Reflections on the Chapter Discussion Case | p. 95 |
Chapter Review Questions | p. 96 |
The Meaning and Value of Work | p. 99 |
Learning Objectives | p. 99 |
Discussion Case: Social Enterprises and Social Entrepreneurs | p. 100 |
Discussion Questions | p. 102 |
Introduction | p. 102 |
The Meanings of Work | p. 104 |
The Value of Work | p. 106 |
Conventional Views of Work | p. 109 |
The Human Fulfillment Model | p. 111 |
The Liberal Model of Work | p. 114 |
Business's Responsibility for Meaningful Work | p. 116 |
Reflections on the Chapter Discussion Case | p. 118 |
Chapter Review Questions | p. 118 |
Moral Rights in the Workplace | p. 121 |
Learning Objectives | p. 121 |
Discussion Case: Electronic Privacy at Work | p. 122 |
Discussion Questions | p. 123 |
Introduction: Employee Rights | p. 123 |
The Right to Work | p. 125 |
Employment at Will | p. 129 |
Due Process in the Workplace | p. 130 |
Participation Rights | p. 133 |
Employee Health and Safety | p. 136 |
Privacy in the Workplace | p. 141 |
Reflections on the Chapter Discussion Case | p. 144 |
Chapter Review Questions | p. 145 |
Employee Responsibilities | p. 147 |
Learning Objectives | p. 147 |
Discussin Case: Conflicts of Interests in Subprime Mortgages and at Enron | p. 148 |
Discussion Questions | p. 153 |
Introduction | p. 154 |
The Narrow View of Employee Responsibilities: Employees as Agents | p. 155 |
Professinal Ethics and the Gatekeeper Function | p. 159 |
Managerial Responsibility and Conflicts of Interests | p. 162 |
Trust and Loyalty in the Workplace | p. 165 |
Responsibilities to Third Parties: Honesty, Whistle-blowing, and Insider Trading | p. 168 |
Reflections on the Chapter Discussion Case | p. 174 |
Chapter Review Questions | p. 175 |
Marketing Ethics: Product Safety and Pricing | p. 177 |
Learning Objectives | p. 177 |
Discussion Case: Life Cycle Responsibility for Products | p. 178 |
Discussion Questions | p. 179 |
Introduction: Marketing and Ethics | p. 180 |
Ethical Issues in Marketing: An Overview | p. 181 |
Ethical Responsibility for Products: From Caveat Emptor to Negligence | p. 183 |
Strict Product Liability | p. 188 |
Ethics and Pricing | p. 191 |
Reflections on the Chapter Discussion Case | p. 195 |
Chapter Review Questions | p. 196 |
Marketing Ethics: Advertising and Target Marketing | p. 198 |
Learning Objectives | p. 198 |
Discussion Case: Predatory Lending: Subprime Mortgages and Credit Cards | p. 199 |
Discussion Questions | p. 201 |
Introduction: Ethics of Sales, Advertising, and Product Placement | p. 201 |
Regulating Deceptive and Unfair Sales and Advertising | p. 204 |
Marketing Ethics and Consumer Autonomy | p. 207 |
Targeting the Vulnerable: Marketing and Sales | p. 212 |
Reflections on the Chapter Discussion Case | p. 216 |
Chapter Review Questions | p. 218 |
Business's Environmental Responsibilities | p. 220 |
Learning Objectives | p. 220 |
Discussion Case: Sustainable Business | p. 221 |
Discussion Questions | p. 223 |
Corporate Social Responsibility and the Environment | p. 223 |
Business's Responsibility as Environmental Regulation | p. 228 |
Business Ethics and Sustainable Economics | p. 229 |
Business Ethics in the Age of Sustainable Development | p. 233 |
The ôBusiness Caseö for Sustainability | p. 237 |
Reflections on the Chapter Discussion Case | p. 238 |
Chapter Review Questions | p. 239 |
Diversity and Discrimination | p. 241 |
Learning Objectives | p. 241 |
Discussion Case: Reverse Discrimination? | p. 242 |
Discussion Questions | p. 243 |
Introduction: Diversity and Equality | p. 243 |
Discrimination, Equal Opportunity, and Affirmative Action | p. 245 |
Preferential Treatment in Employment | p. 251 |
Arguments Against Preferential Hiring | p. 254 |
Arguments in Support of Preferential Hiring | p. 258 |
Sexual Harassment in the Workplace | p. 261 |
Reflections on the Chapter Discussion Case | p. 265 |
Chapter Review Questions | p. 266 |
International Business and Globalization | p. 268 |
Learning Objectives | p. 268 |
Discussion Case: Google and Doing Business in China | p. 269 |
Discussion Questions | p. 271 |
Introduction | p. 271 |
Ethical Relativism and Cross-Cultural Values | p. 272 |
Cross-Cultural Values and International Rights | p. 275 |
Globalization and International Business | p. 277 |
Globalization and the Poor | p. 279 |
ôRace to the Bottomö | p. 281 |
Democracy, Cultural Integrity, and Human Rights | p. 283 |
Reflections on the Chapter Discussion Case | p. 286 |
Chapter Review Questions | p. 287 |
Photo Credits | p. 289 |
Index | p. 291 |
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