Introduction to Human Services : Policy and Practice

by Mandell, Betty Reid; Schram, Barbara

• ISBN13: 9780205615971
• ISBN10: 020561597X
• Edition: 7th
• Format: Paperback
• Copyright: 2009-01-01
• Publisher: ALLYN & BACON

Summary

Known for its engaging writing style and use of many current examples and cases of human service practitioners at work, this text proveides complete and up-to-date coverage of social welfare programs and policies, and describes how history, politics, and the economy shape the programs. It puts the field of human services into a historical context, provides insights into the overall social welfare field, and gives concrete examples of how primary intervention strategies are put into daily practice in human service agencies. It also provides a well-rounded look at the many options offered in the field of human services and discusses the stresses that a human service worker will face in day-to-day work, with practical suggestions for avoiding burnout. It also compares the U.S. social welfare systems to systems in other countries, and uses a strong multicultural and social systems approach that distinguishes it from other texts.

Table of Contents

The Context of Human Service Work

What Are Human Services? What Do Human Service Workers Do?

The Changing Nature of the Helping Process

Strategies of Intervention

Attitudes/Values, Skills, and Knowledge

Values and Ethical Dilemmas

The Social Welfare System

Implementing Human Service Interventions

Working with Diversity

Interviewing

Case Management/Counseling

Facilitating Groups

Program Planning

Organizing and Changing Systems

Thriving and Surviving in This Field

Understanding Legal Issues

Staying Current and Avoiding Burnout

Glossary

References

Index

Table of Contents provided by Publisher. All Rights Reserved.