Introduction to Operations and Supply Chain Management

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  • Edition: 4th
  • Format: Hardcover
  • Copyright: 2014-12-27
  • Publisher: Pearson

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NOTE: MyOMLab does not come packaged with this content. If you would like to purchase both the physical text and  M yOMLab search for ISBN-10: 0134111079/ISBN-13: 9780134111070. That package includes ISBN-10: 0133871770 /ISBN-13: 9780133871777 and ISBN-10: 0133885569/ISBN-13: 9780133885569.


For courses in Operations and Supply Chain Management.


An Integrated Approach to Operations and Supply Chain Management

Introduction to Operations and Supply Chain Management is an integrated, comprehensive introduction to both Operations and Supply chain management topics. The text remains engaging and brief while integrating all of the major concepts of both subjects in one cohesive source.


The Fourth Edition contains updated chapter content and thorough coverage of analytical tools and techniques that apply to Operations and Supply Chain Management. Introduction to Operations and Supply Chain Management explores two essential, introductory business subjects in an interesting and relatable manner by providing students with real world examples and easy-to-understand material.

Author Biography

Cecil Bozarth is Professor of Operations and Supply Chain Management at the Poole College of Management at N.C. State University, where he has received awards for teaching excellence at both the undergraduate and graduate levels. He is a former chair of the Operations Management Division of the Academy of Management, and in 1999 was recognized by APICS as a subject matter expert (SME) in the area of supply chain management. His particular areas of interest are operations and supply chain strategy and supply chain information systems. Cecil’s consulting experience cuts across a wide range of industries, including such companies as BlueCross BlueShield of North Carolina, Daimler-Benz, John Deere, Duke Energy, Eisai, Ford Motor Company, GKN, IBM, GlaxoSmithKline, Milliken, Patheon, Sonoco, and others. For thirteen years, Cecil was an associate editor for the Journal of Operations Management; he now serves on the journal’s editorial advisory board. Cecil has also served as a guest editor for the Academy of Management Journal, as well as the Journal of Operations Management.

Robert Handfield is the Bank of America Professor and a Distinguished University Professor at N.C. State University. Handfield has consulted with over 25 Fortune 500 companies, including Biogen Idec, Caterpillar, John Deere, GlaxoSmithKline, Boston Scientific, Delphi, Chevron, British Petroleum, Chevron Phillips, Bank of America, Sensata, Honda of America, KPMG, Conoco Phillips, Federal Express, SAP, and others, and is a world-renowned expert in the areas of purchasing and logistics. Rob is the former editor-in-chief of the Journal of Operations Management and has written several books on SCM topics, including Introduction to Supply Chain Management (Prentice Hall, with Ernest L. Nichols; translated into Japanese, Korean, Chinese, and Indonesian), Supply Chain Redesign (Prentice Hall Financial Times), and Purchasing and Supply Chain Management, 5th edition (South-Western College Publishing, with Robert M. Monczka, Larry C. Giunipero, and James L. Patterson).

Table of Contents

Part I Creating Value Through Operations
1 Introduction to Operations and Supply Chain Management
2 Operations and Supply Chain Strategies
Part II Establishing the Operations Environment
3 Process Choice and Layout Decisions in Manufacturing and Services
4 Business Processes
5 Managing Quality
6 Managing Capacity
6S Advanced Waiting Line Theory and Simulation Modeling
Part III Establishing Supply Chain Linkages
7 Supply Management
8 Logistics

Part IV Planning and Controlling Operations and Supply Chains 1 and Supply Chains
9 Forecasting
10 Sales and Operations Planning (Aggregate Planning)
11 Managing Inventory throughout the Supply Chain
12 Managing Production across the Supply Chain
12S Supply Chain Information Systems
13 JIT/Lean Production

Part V Project Management and Product/Service

14 Managing Projects
15 Developing Products and Services

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