ISM-X Evaluation and Policy Implications

by Brauner, Marygail; Bondanella, John R.; Bolten, Joseph G.; Galway, Lionel; Pint, Ellen M.

• ISBN13: 9780833025036
• ISBN10: 0833025031
• Format: Paperback
• Copyright: 1998-01-07
• Publisher: RAND Corporation

Summary

This document is the final report on RAND's evaluation of the Army's expanded Integrated Sustainment Maintenance (ISM-X) demonstration.

Table of Contents

Preface	p. iii
Figures	p. vii
Tables	p. ix
Summary	p. xi
Acknowledgments	p. xvii
Glossary	p. xix
Introduction	p. 1
Background	p. 1
RAND's Role	p. 5
Organization of This Report	p. 6
How ISM Improved Maintenance Management	p. 8
ISM Has Caused the Army to Question Its Repair Practices	p. 8
One Result: Better Tools	p. 9
Another Result: Better Management	p. 10
Measuring ISM-X Performance	p. 13
COE Performance Measures: COE Days, Man-hours, Parts Cost	p. 13
Transportation Times	p. 22
Actual Returns of Unserviceable Carcasses Fell Below Planned Returns	p. 24
Inter-MACOM and Interinstallation Support	p. 26
Quality of Repair and Readiness	p. 27
Characteristics of COE Bids in ISM-X	p. 27
Data Quality	p. 30
Suggestions for Improving ISM	p. 31
Costs and Economic Benefits of ISM	p. 33
Economic Benefits of ISM: The Principle	p. 34
Estimating the Economic Benefits of ISM: The Practice	p. 35
Suggestions for Improving ISM Cost-Benefit Analysis	p. 58
ISM and Wartime/Contingency Operations	p. 59
Why Look at Wartime and Other Contingency Operations?	p. 59
ISM-X and Wartime/Contingency Operations Doctrine and Maintenance Practice	p. 60
Implications of Differences in Doctrine and Practice	p. 64
Suggestions to Facilitate Alignment Between Peacetime, Wartime, and Other Contingency Operations	p. 65
Policy Changes to Enhance ISM	p. 67
Policy Issues Raised by ISM	p. 67
Suggestions for Improving ISM	p. 72
Conclusions	p. 77
Overview of RAND's Concerns as ISM Is Expanded Armywide	p. 77
Suggestions for Improving ISM	p. 79
What ISM Achieved	p. 83
Appendix
Army Four-Level Maintenance Structure and the Flow of Reparables	p. 85
ISM-X Lines	p. 89
Description of Data Used to Assess Coe Repair Performance	p. 94
How to Interpret a Boxplot	p. 96
Integrated Sustainment Maintenance and the Reserve Components	p. 98
References	p. 103
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