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9780070326910

Iso 9000

by
  • ISBN13:

    9780070326910

  • ISBN10:

    0070326916

  • Format: Hardcover
  • Copyright: 1993-06-01
  • Publisher: McGraw-Hill

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Table of Contents

Preface
Acknowledgments
ISO 9000 at a Glance
All About ISO 9000p. 1
Today's Edge, Tomorrow's Imperativep. 3
From America and Back: The Origins of the ISO 9000 Standardp. 11
Benefits of ISO 9000p. 21
Components of the ISO 9000 Standardp. 31
Technical Requirements and Guidelinesp. 41
Developing and Managing the Quality Systemp. 45
Documenting the Quality Systemp. 59
Dealing with Subcontractorsp. 67
Dealing with Customersp. 73
Designing and Producing the Outputp. 81
Ensuring the Quality of Outputp. 93
Controlling and Improving Outputp. 103
Putting ISO 9000 to Workp. 111
Implementing ISO 9000p. 113
Registering to ISO 9000p. 131
The Future of ISO 9000p. 145
Afterwordp. 151
Appendix A. ISO 9000 Cross-Referencep. 153
Appendix B. ISO 9001 Self-Assessmentp. 155
Appendix C. Sample Quality Manualp. 177
Bibliographyp. 223
Indexp. 225
Table of Contents provided by Blackwell. All Rights Reserved.

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