Jerks at Work : How to Deal with People Problems and Problem People

by Lloyd, Kenneth L.

• ISBN13: 9781564143969
• ISBN10: 1564143961
• Format: Paperback
• Copyright: 1999-03-01
• Publisher: Career Pr Inc
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Summary

If your manager constantly criticizes you, is self-serving, or untrustworthy, jerks at Work is for you. If your co-worker refuses to be a team player, takes all the credit, or has elected himself or herself president of the office clique, Jerks at Work is for you. Whether the jerks you work with are your managers, employees, co-workers, or family members, you need to know how to handle them. Author Ken Lloyd, whose nationally syndicated "On the Job" column appears in 25 major newspapers nationwide, including the Los Angeles Daily News, the Cleveland Plain Dealer, the Rocky Mountain News, and the Tampa Tribune, believes that while their actions may not be super, there are some super ways to deal with them. Jerks at Work is written in the same question-and-answer format as Ken's column and highlights a wide range of real-life, on-the-job situations along with practical suggestions and insight you can put to use right away in your workplace.

Table of Contents

Introduction	9	(2)
Chapter 1 Pre-employment Problems	11	(12)
Chapter 2 New Employee on the Block	23	(16)
Chapter 3 Managers Who Just Don't Get It	39	(26)
Chapter 4 Fellow Employees Who Just Don't Get It	65	(16)
Chapter 5 Subordinates Who Just Don't Get It	81	(10)
Chapter 6 Mismanagement vs. Missing Management	91	(12)
Chapter 7 Who's in Charge?	103	(14)
Chapter 8 In All Fairness	117	(10)
Chapter 9 The Feedback Backlash	127	(12)
Chapter 10 With Friends Like This	139	(12)
Chapter 11 Pros and Conflicts	151	(14)
Chapter l2 Complaints, Complaints, Complaints	165	(8)
Chapter 13 Securely Dealing with Insecurity	173	(10)
Chapter 14 We Can't Go On Meeting Like This	183	(12)
Chapter 15 Training in Action vs. Training Inaction	195	(10)
Chapter 16 Dollars, Sense, and Incentives	205	(10)
Chapter 17 All in the Family Business	215	(10)
Chapter 18 Secretarial Mistakes or Mystiques	225	(10)
Chapter 19 Environ-Mental Impacts	235	(14)
Conclusion	249	(2)
Index	251