Jerks at Work

by Lloyd, Ken

• ISBN13: 9781564148520
• ISBN10: 1564148521
• eBook ISBN(s): 9781601636492
• Edition: Revised
• Format: Paperback
• Copyright: 2005-10-30
• Publisher: Career Pr Inc
• More Book Details
• Purchase Benefits

Summary

In this updated and revised edition of Jerks at Work: How to Deal With People Problems and Problem People, Ken Lloyd, Ph.D., returns to one of America's most popular workplace topics and presents his practical, upbeat, and academically sound advice. Drawing from letters that employees and employers across America have emailed to his syndicated workplace advice column, Dr. Lloyd presents numerous examples of some of the most outrageous classic and current workplace behaviors, along with the most powerful strategies that readers can use today to deal effectively with them.

Table of Contents

Introduction	13	(2)
Chapter 1 Preemployment Problems	15	(16)
Chapter 2 New Employee on the Block	31	(14)
Chapter 3 Bothered by Bullying Bosses	45	(16)
Chapter 4 Managers Who Still Don't Get It	61	(22)
Chapter 5 Employees Who Still Don't Get It	83	(18)
Chapter 6 Subordinates Who Still Don't Get It	101	(12)
Chapter 7 Mismanagement Versus Missing Management	113	(10)
Chapter 8 Who's in Charge?	123	(12)
Chapter 9 In All Fairness	135	(10)
Chapter 10 The Feedback Backlash	145	(12)
Chapter 11 With Friends Like These	157	(12)
Chapter 12 Pros and Conflicts	169	(12)
Chapter 13 Securely Dealing With Insecurity	181	(10)
Chapter 14 We Can't Go on Meetings Like This	191	(10)
Chapter 15 Training in Action Versus Training Inaction	201	(12)
Chapter 16 Dollars, Sense, and Incentives	213	(12)
Chapter 17 All in the Family Business	225	(10)
Chapter 18 Jerks Online	235	(10)
Chapter 19 Jerks on Cell Phones	245	(8)
Chapter 20 Environmental Impacts	253	(10)
Chapter 21 When Jerks Push the Envelope	263	(12)
Conclusion	275	(4)
Index	279	(6)
About the Author	285