Job Satisfaction : Application, Assessment, Causes, and Consequences

by Paul E. Spector

• ISBN13: 9780761989233
• ISBN10: 0761989234
• Format: Paperback
• Copyright: 1997-03-26
• Publisher: Sage Publications, Inc

Summary

Job Satisfaction is the most frequently studied variable in organizational behavior research. This new book provides an overview of the vast literature on this topic. The nature of job satisfaction is discussed along with techniques for assessing job satisfaction including existing scales and new instruments. In addition, the book summarizes the findings concerning how people feel about workùincluding coverage of cultural and gender differences in job satisfaction. Possible reasons for job satisfactionùboth personal and organizationalùare explored as well. The book concludes with a discussion of the potential consequences of job satisfaction and dissatisfaction. Those using this volume for study or classroom purposes will particularly appreciate the extensive list of references and the Job Satisfaction Survey included in the Appendix. Job Satisfaction is written for professionals and students in business, management, organization studies, human resources, industrial psychology and public administration.

Table of Contents

Preface	vii
The Nature of Job Satisfaction	1	(4)
What Is Job Satisfaction?	2	(3)
The Assessment of Job Satisfaction	5	(18)
The Job Satisfaction Survey (JSS)	8	(4)
The Job Descriptive Index (JDI)	12	(3)
The Minnesota Satisfaction Questionnaire (MSQ)	15	(2)
The Job Diagnostic Survey (JDS)	17	(1)
The Job in General Scale (JIG)	18	(1)
Michigan Organizational Assessment Questionnaire Subscale	19	(1)
Developing or Modifying a Satisfaction Scale	19	(2)
Procedure for Scale Development	21	(2)
How People Feel About Work	23	(7)
Cultural and Demographic Differences in Job Satisfaction	25	(5)
Antecedents of Job Satisfaction	30	(25)
Environmental Antecedents of Job Satisfaction	31	(18)
Personal Antecedents of Job Satisfaction	49	(6)
Potential Effects of Job Satisfaction	55	(16)
Job Performance	55	(2)
Organizational Citizenship Behavior (OCB)	57	(1)
Withdrawal Behavior	58	(7)
Burnout	65	(1)
Physical Health and Psychological Well-Being	66	(1)
Counterproductive Behavior	67	(1)
Life Satisfaction	68	(3)
Concluding Remarks	71	(3)
Appendix	74	(3)
References	77	(11)
Author Index	88	(5)
Subject Index	93	(3)
About the Author	96