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9781412937467

Job and Work Analysis : Methods, Research, and Applications for Human Resource Management

by
  • ISBN13:

    9781412937467

  • ISBN10:

    1412937469

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 2007-02-15
  • Publisher: SAGE Publications, Inc

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Summary

Thoroughly updated and revised, this Second Edition presents the most important and commonly used methods in human resource management in detail. The authors offer practical tips on how to conduct a job analysis, as well as anecdotes from their own experiences, to help organizations create programs that make people work smarter, improve hiring and training, make jobs safer, and provide a satisfying work environment. The Second Edition contains expanded coverage of: strategic job analysis, competencies and competency modelling and inaccuracy in job analysis ratings.

Table of Contents

Prefacep. xi
Who Will Benefit From This Book?p. xi
Purposep. xi
A Note on Voicep. xii
Acknowledgmentsp. xii
Introductionp. 1
Overview of the Bookp. 2
The Uses of Job Analysisp. 3
Definitionsp. 6
Building Blocks of Job Analysis Methodsp. 8
Kinds of Job Data Collected: Descriptorsp. 9
Methods of Data Collectionp. 12
Sources of Job Analysis Datap. 15
Units of Analysisp. 16
Summary of the Building Blocksp. 18
A Couple of Job Analysis Projectsp. 18
Evaluation of an Electrical Transmission and Distribution Training Programp. 18
Job Analysis for Developing Minimum Qualificationsp. 21
Chapter Summaryp. 22
Work-Oriented Methodsp. 23
Time-and-Motion Studyp. 24
Time Studyp. 25
Motion Studyp. 28
Criticism of Time-and-Motion Studyp. 32
Functional Job Analysisp. 33
A Fundamental Distinction of FJA: What Gets Done Versus What the Worker Doesp. 34
Worker Functionsp. 37
Job Analysis Procedurep. 40
Describing the Workp. 41
Sentence Structure and Analysisp. 43
Other Characteristics of the DOL FJAp. 45
Comparison of the DOL FJA and Fine's FJAp. 46
Research on FJAp. 47
Task Inventoriesp. 47
Historyp. 48
Survey Designp. 50
Data Analysisp. 54
Critical Incident Techniquep. 56
Tips for Capturing and Writing Critical Incidentsp. 58
Research on the Critical Incident Techniquep. 59
Chapter Summaryp. 60
Worker-Oriented Methodsp. 61
Job Element Methodp. 63
Content of Elementsp. 63
Gathering Information for JEMp. 65
Rating Scalesp. 65
Derived Scalesp. 67
Assigning Elements to Categoriesp. 69
Research on the JEM: The J-Coefficientp. 70
Remarks on JEMp. 72
Position Analysis Questionnairep. 73
Development and Structure of the PAQp. 73
PAQ Resultsp. 76
Uses of the PAQp. 76
Reliability and Validityp. 77
Research on the PAQ: Common Knowledge Effectsp. 77
Recent PAQ Developmentsp. 79
Remarks on the PAQp. 79
Other Trait-Based Worker-Oriented Measuresp. 80
Threshold Traits Analysts Systemp. 80
Ability Requirements Scalesp. 80
Occupational Reinforcer Patternp. 81
Methods With Substantial Attention to Equipmentp. 82
Cognitive Task Analysisp. 83
Types of Knowledge and Skillp. 85
Cognitive Task Analysis Methodsp. 86
A Simple Examplep. 87
Reliability and Validityp. 88
Remarks on Cognitive Task Analysisp. 89
Chapter Summaryp. 89
Hybrid Methodsp. 91
Combination Job Analysis Methodp. 92
Task Statementsp. 92
The Task Generation Meetingp. 93
The Task Rating Meetingp. 95
Analysis of Task Importancep. 96
Employee Knowledge, Skills, Abilities, and Other Characteristicsp. 97
The KSAO Group Meetingp. 98
Analysis of KSAOsp. 101
Using the Resultsp. 101
Research and Applications of C-JAMp. 103
Summary of C-JAMp. 104
Multimethod Job Design Questionnairep. 104
MJDQ Development and Structurep. 105
MJDQ Researchp. 109
Summary of the MJDQp. 113
Occupational Information Networkp. 113
Impetus for O*NETp. 113
The O*NET Content Modelp. 114
O*NET Research and Developmentp. 121
Chapter Summaryp. 122
Management and Teamsp. 125
Management and Leadershipp. 126
Development and Structure of the Management Position Description Questionnairep. 127
Research and Applications of the MPDQp. 130
Summary of the MPDQp. 135
Competency Modelingp. 136
Summary of Competency Modelingp. 140
Job Analysis for Teamsp. 141
Job Design for Teamsp. 142
Team Knowledge, Skills, and Abilitiesp. 145
Team Functionsp. 147
The Multiphase Analysis of Performance Systemp. 148
Chapter Summaryp. 155
The MPDQp. 155
Competency Modelsp. 156
Teamsp. 156
Job Analysis and the Lawp. 159
Federal Legislationp. 160
The Constitutionp. 160
Equal Pay Actp. 160
Civil Rights Actsp. 161
Age Discrimination in Employment Actp. 162
Rehabilitation Actp. 162
Americans with Disabilities Actp. 163
Enforcement of Equal Employment Opportunity Lawsp. 163
Executive Ordersp. 164
Professional Standardsp. 164
Prescriptions for Job Analysisp. 165
Selectionp. 165
Summary for Selectionp. 173
Payp. 174
Disability and Job Designp. 174
Chapter Summaryp. 175
Job Description, Performance Appraisal, Job Evaluation, and Job Designp. 177
Job Descriptionp. 177
Structure of the Job Descriptionp. 178
Issues in Job Descriptionp. 185
Key Considerationsp. 186
Performance Appraisalp. 187
Rating Formatsp. 188
Comparison of Formatsp. 192
Key Considerationsp. 193
Job Evaluationp. 196
Equityp. 196
Job Evaluation Methodsp. 198
Key Considerationsp. 204
Research on Job Evaluationp. 204
Job Design/Redesignp. 205
Goals of Job Design/Redesignp. 205
Design Decisionsp. 207
Key Considerationsp. 210
Chapter Summaryp. 213
Job Descriptionp. 213
Performance Appraisalp. 213
Job Evaluationp. 214
Job Design/Redesignp. 214
Staffing and Trainingp. 217
Staffingp. 217
Recruitmentp. 219
Selectionp. 221
Test Validationp. 222
Research on Judging KSAOs for Validationp. 233
Key Considerations for Selectionp. 237
Trainingp. 241
The Training Cyclep. 243
Selection Versus Trainingp. 253
Chapter Summaryp. 254
Staffingp. 254
Trainingp. 254
Doing a Job Analysis Studyp. 257
Matching Purpose and Job Analysis Attributesp. 258
Purposesp. 258
Attributesp. 259
Selecting Approachesp. 259
Job Classificationp. 261
Worker Mobilityp. 262
Efficiency/Safetyp. 262
Workforce Planningp. 263
Legal/Quasi-Legal Requirementsp. 263
Practical Considerationsp. 263
Observations and Interviewsp. 267
Preparing for the Observation/Interviewp. 267
Making Contactp. 268
Conducting the Observation/Interviewp. 269
Questionnairesp. 269
Planning and Preparingp. 269
Collecting Datap. 272
Analyzing Datap. 272
Reporting Study Resultsp. 273
Assessing Reliabilityp. 274
Validityp. 279
A Note About Accuracy in Job Analysisp. 281
Chapter Summaryp. 284
The Future of Job Analysisp. 285
Changing Conditionsp. 285
Changes in Societyp. 285
Changes in Technologyp. 287
Changes in the Business Environmentp. 291
Implications for Jobs and Job Analysisp. 294
Descriptorsp. 295
Sources of Informationp. 303
Methods of Collecting Datap. 305
Units of Analysisp. 308
Role Definition and Redefinitionp. 309
Dissemination, Storage, and Retrievalp. 310
Chapter Summaryp. 311
A Final Notep. 313
Glossaryp. 315
Referencesp. 321
Indexp. 339
About the Authorsp. 345
Table of Contents provided by Ingram. All Rights Reserved.

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