Kinn's the Administrative Medical Assistant

by Young, Alexandra Patricia

• ISBN13: 9781416032014
• ISBN10: 1416032010
• Edition: 6th
• Format: Paperback
• Copyright: 2007-03-22
• Publisher: W B Saunders Co

Summary

The most comprehensive front office medical assisting resource available, Kinn's The Administrative Medical Assistant, 7 th Edition provides unparalleled coverage of the practical, real-world administrative skills essential to your success in the health care office. This thoroughly updated, fully modernized edition combines current, reliable content with innovative support tools to deliver an engaging learning experience and help you confidently prepare for today's competitive job market. Apply what you learn to realistic administrative situations through an Applied Learning Approach that integrates case studies at the beginning and end of each chapter.Study more effectively with detailed Learning Objectives, Vocabulary terms and definitions, and Connections icons that link important concepts in the text to corresponding exercises and activities throughout the companion Evolve Resources website and Study Guide & Procedure Checklist Manual.Confidently meet national medical assisting standards with clearly identified objectives and competencies incorporated throughout the text.Master key skills through step-by-step instructions and full-color illustrations that clarify procedures.Sharpen your analytical skills and test your understanding of important concepts with critical thinking exercises.Understand the importance of patient privacy with the information highlighted in helpful HIPAA boxes. Demonstrate your proficiency to potential employers with an interactive portfolio builder on the companion Evolve Resources website.Familiarize yourself with the latest administrative office trends and issues including the Electronic Health Record.Confidently prepare for the CMA and RMA certification exams with online practice exams and an online appendix that mirrors the exam outlines and provides fast, efficient access to related content. Find information quickly and easily with newly reorganized chapter content and charting examples.Reinforce your understanding through medical terminology audio pronunciations, Medisoft practice management software exercises, chapter quizzes, review activities, and more on the completely revised companion Evolve Resources website.

Table of Contents

Introduction

Becoming a Successful Student

The Healthcare Industry

Introduction to Medical Assisting

The Medical Assisting Profession

Professional Behavior in the Workplace

Interpersonal Skills and Human Behavior

Medicine and Ethics

Medicine and Law

Administrative Medical Assisting

Computers in the Medical Office

Telephone Techniques

Scheduling Appointments

Patient Reception and Processing

The Office Environment and Daily Operations

Written Communications and Document Processing

Health Information in the Medical Office

Documentation and Medical Records Management

Health Information Management

Privacy and Risk Management

Billing and Coding Procedures

Basics of Diagnostic Coding

Basics of Procedure Coding

Third-Party Reimbursement

The Health Insurance Claim Form

Professional Fees, Billing, and Collecting

Financial and Practice Management

Banking Services and Procedures

Management of Practice Finances

Medical Practice Management and Human Resources

Medical Practice Marketing and Customer Service

Assisting with Medical Specialties

Assisting with Medical Emergencies

Career Development

Career Development and Life Skills

Patients Bill of Rights

Claim Form Comparison Charts

English-Spanish Phrases

Procedure Charting Examples

Glossary

Table of Contents provided by Publisher. All Rights Reserved.