Kinn's the Administrative Medical Assistant

by Young-Adams, Alexandra Patricia

• ISBN13: 9781416054429
• ISBN10: 1416054421
• Edition: 7th
• Format: Paperback
• Copyright: 2010-10-11
• Publisher: W B Saunders Co

Summary

Get more practice with medical assisting competencies and test your critical thinking skills! Designed to support Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 7th Edition by Alexandra P. Young-Adams, this study guide offers a complete review of content and a wide range of exercises to help you master CAAHEP and ABHES competencies. A variety of exercises test your knowledge and critical thinking skills, including vocabulary review, multiple choice, fill in the blank, and true/false questions. The most current content and competencies associated with CAAHEP and ABHES are included, such as emergency preparedness, patient education, and documentation. Procedure checklists allow you to tear out each sheet and provide to your instructor for evaluation. Exercises are cross-referenced to the Connections themes in your textbook. Additional exercises enhance the learning experience with skills and concepts, word puzzles, case studies, work applications, and Internet activities. English-Spanish terms help bilingual students master the content. Work products may be submitted to your instructor and to accrediting organizations as documentation that a competency has been completed. Expanded coverage of the Electronic Medical Record includes Practice Partner EMR activities for extra practice with this key competency. A companion Evolve website includes A&P exercises with medical animations.

Table of Contents

Introduction

Becoming a Successful Student

The Healthcare Industry

Introduction to Medical Assisting

The Medical Assisting Profession

Professional Behavior in the Workplace

Interpersonal Skills and Human Behavior

Medicine and Ethics

Medicine and Law

Administrative Medical Assisting

Computer Concepts

Telephone Techniques

Scheduling Appointments

Patient Reception and Processing

Office Environment and Daily Operations

Written Communications and Document Processing

Health Information in the Medical Office

The Paper Medical Record

The Electronic Medical Record

Health Information Management

Privacy in the Physician's Office

Billing and Coding Procedures

Basics of Diagnostic Coding

Basics of Procedure Coding

Basics of Health Insurance

The Health Insurance Claim Form

Professional Fees, Billing, and Collecting

Financial and Practice Management

Banking Services and Procedures

Management of Practice Finances

Medical Practice Management and Human Resources

Medical Practice Marketing and Customer Service

Assisting with Medical Specialties

Emergency Preparedness and Assisting with Medical Emergencies

Career Development

Career Development and Life Skills

Procedure Checklist

English-Spanish Terms

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