| Preface | |
| Overview of Themes and Chapter Introductions | p. 1 |
| The Two Dogmas | p. 17 |
| Task Taxonomy | p. 63 |
| Situatedness | p. 101 |
| Very Large Use-Neutral Knowledge Bases | p. 131 |
| Method Selection | p. 167 |
| Integration | p. 211 |
| Conclusions | p. 241 |
| In Retrospect | p. 255 |
| Appendix I: List of Participants | p. 263 |
| Appendix II: References | p. 267 |
| Index | p. 273 |
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