Knowledge Management Perspectives and Pitfalls

by Christensen, Peter Holdt

• ISBN13: 9788763001199
• ISBN10: 8763001195
• Format: Paperback
• Copyright: 2003-03-01
• Publisher: CBS Press

Summary

"Knowledge management buzzes around as the best way for organizations to gain and sustain competitive advantage in the knowledge-based economy. During recent years, the number of books, articles, seminars and conferences on knowledge management has increased dramatically - leaving it even more difficult to understand what knowledge management is, and how to actually practice it. Furthermore, knowledge management combines the fluffiness of knowledge with the rationality of management creating an oxymoron that is quite difficult to understand, practice and evaluate. "

Author Biography

Peter Holdt Christensen is Assistant Professor at the Copenhagen Business School.

Table of Contents

Introduction	p. 1
Management and knowledge	p. 4
Why knowledge management?	p. 7
Knowledge management	p. 11
Knowledge	p. 23
What is knowledge?	p. 26
Which forms does knowledge assume?	p. 39
Where does knowledge Reside?	p. 44
Summary - Rationales for Knowledge	p. 47
Organizing Knowledge	p. 53
The exploitation of knowledge	p. 55
The mobilization and creation of knowledge	p. 60
Summary - organizing knowledge	p. 70
Managing Knowledge	p. 75
Management tasks	p. 78
The exploitation of knowledge	p. 80
The mobilization and creation of knowledge	p. 82
Retaining knowledge	p. 86
Summary - management challenges	p. 92
Conclusion	p. 97
References	p. 105
Further Reading	p. 109
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