We're sorry, but eCampus.com doesn't work properly without JavaScript.
Either your device does not support JavaScript or you do not have JavaScript enabled.
How to enable JavaScript in your browser.
Need help? Call 1-855-252-4222
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
7-Day eTextbook Access
What is included with this book?
The Leader’s Guide to Emotional Agility takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people.
It outlines 8 steps for achieving emotional agility and resilience:
Step 1: Becoming authentic
Step 2: Becoming self-aware
Step 3: Becoming aware of others
Step 4: Using the emotions
Step 5: Understanding the emotions
Step 6: Managing your own emotions
Step 7: Managing the emotions of others
Step 8: Mindfulness for leaders
The chapters, underpinned with scientific research, offer real-life illustrations from leaders facing real challenges and triumphs, as well as exercises, case studies, tips and strategies to put these steps into action. It also includes a self-assessment at the start of the book to help you find out how emotionally agile you already are.
This straight-talking guide is the ultimate guide for busy managers wanting hard advice on how to deal with the softer side of business life.
Dr. Kerrie Fleming is the Director of the Ashridge Leadership Centre and Head of the Leadership and People faculty at Ashridge, specialising in emotional intelligence (EI). Kerrie has designed and delivered customised MBA and open leadership and management development programmes for the Foreign Office, Continental, Abu Dhabi Executive Council, BNP Paribas, Azadea and MUFG.
Acknowledgements
Why you need to read this book
Introduction
Structure of the book
Part 1: The Seven Steps to Emotional Agility (EA)
Chapter 1: Who is the real you?
Chapter 2: How do you feel and why does it matter?
Chapter 3: Becoming aware of others: spotting emotional responses
Chapter 4: Taking time to understand emotions in yourself and others
Chapter 5: How to manage your own emotions
Chapter 6: How to manage the mood of others
Chapter 7: Taking some time to gain wisdom in your emotional response and actions
Part 2: Emotional Agility in Action
Chapter 8: Using emotional agility to improve the outcome of difficult performance appraisals
Chapter 9: Using emotional agility to motivate a disengaged team
Chapter 10: Using emotional agility to enhance creativity and innovation
Chapter 11: Using emotional agility to manage and navigate change
Chapter 12: Using emotional agility to increase and improve your leadership influence
Conclusion: Putting it all together
References
Index
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.