Preface: Getting Extraordinary Things Done in Organizations | p. xi |
What Leaders Do and What Constituents Expect | |
The Five Practices of Exemplary Leadership | p. 3 |
Leadership Opportunities Are Everywhere | |
The Five Practices of Exemplary Leadership | |
Leadership Is a Relationship | |
The Ten Commitments of Leadership | |
Credibility is the Foundation of Leadership | p. 27 |
What People Look For and Admire in Leaders | |
Putting It All Together: Credibility Is the Foundation | |
Model the Way | |
Clarify Values | p. 45 |
Find Your Voice | |
Affirm Shared Values | |
Reflection and Action | |
Set the Example | p. 73 |
Personify the Shared Values | |
Teach Others to Model the Values | |
Reflection and Action | |
Inspire a Shared Vision | |
Envision the Future | p. 103 |
Imagine the Possibilities | |
Find a Common Purpose | |
Reflection and Action | |
Enlist Others | p. 130 |
Appeal to Common Ideals | |
Animate the Vision | |
Reflection and Action | |
Challenge the Process | |
Search for Opportunities | p. 161 |
Seize the Initiative | |
Exercise Outsight | |
Reflection and Action | |
Experiment and Take Risks | p. 188 |
Generate Small Wins | |
Learn from Experience | |
Reflection and Action | |
Enable Others to Act | |
Foster Collaboration | p. 221 |
Create a Climate of Trust | |
Facilitate Relationships | |
Reflection and Action | |
Strengthen Others | p. 248 |
Enhance Self-Determination | |
Develop Competence and Confidence | |
Reflection and Action | |
Encourage the Heart | |
Recognize Contributions | p. 279 |
Expect the Best | |
Personalize Recognition | |
Reflection and Action | |
Celebrate the Values and Victories | p. 307 |
Create a Spirit of Community | |
Be Personally Involved | |
Reflection and Action | |
Leadership for Everyone | |
Leadership is Everyone's Business | p. 337 |
You Are the Most Important Leader in Your Organization | |
Leadership Is Learned | |
Leaders Make a Difference | |
First Lead Yourself | |
Moral Leadership Calls Us to Higher Purposes | |
Humility Is the Antidote to Hubris | |
Leadership Is in the Moment | |
The Secret to Success in Life | |
Notes | p. 352 |
Acknowledgments | p. 369 |
About the Authors | p. 373 |
Index | p. 377 |
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