Leadership Counts

by Behn, Robert D.

• ISBN13: 9780674518537
• ISBN10: 0674518535
• Format: Paperback
• Copyright: 1994-10-01
• Publisher: Harvard Univ Pr

Summary

How can public officials move large government agencies to produce significant results? In Leadership Counts Robert Behn explains exactly what managers in the inherently political environment of government need to do to obtain such performance. In 1983 the leadership of the Massachusetts Department of Public Welfare -Charles M. Atkins, Thomas P. Glynn, Barbara Burke-Tatum, and Jolie Bain Pillsbury-set out to educate and train welfare recipients, place them in good jobs, and move them from dependency to selfsufficiency- From these efforts to accomplish a specific and important public purpose, Behn extracts the fundamental ingredients of successful public leadership. Behn's analysis spans the spectrum of managerial tasks-from the almost spiritual responsibility to create and communicate a public mission to the seemingly mundane chore of motivating specific individuals to accomplish specific tasks. He describes how to manage for performance, examines how effective leaders can use external success to build internal morale, and analyzes the dilemmas of evaluating ongoing and evolving public policies. He explains in detail how accomplishing specific purposes requires "management by groping along." And he analyzes three different metastrategies for government executives -strategies that emphasize policy, administration, or leadership. Leadership Counts is more than an intriguing success story. It offers specific lessons that the nominal head of any government agency can employ to become the organization's true leader. This insightful book will be of interest not only to students and teachers of public management but to leaders at all levels of government-from the principal of a school to the secretary of defense.

Table of Contents

Preface Prologue: Important Events along the Way

The Idea behind FT Choices

The Birth of FT Choices

The Structure of FT Choices

Managing for Performance

An Emphasis on Marketing

Making Government More Businesslike

Management by Groping Along

Managing and Evaluating Social Programs

Evaluating FT Choices

The Necessity of Leadership

Notes

Index

Table of Contents provided by Publisher. All Rights Reserved.