Leadership and Organizational Climate (Prentice Hall Organizational Development Series)

by Stringer, Robert

• ISBN13: 9780130321879
• ISBN10: 0130321877
• Edition: 1st
• Format: Paperback
• Copyright: 2001-11-21
• Publisher: Pearson

Summary

Leadership and Organizational Climateis a book that shows how leaders impact organizational performance by manipulating the environmental determinants of motivation. Consciously or unconsciously, effective leaders arouse and direct the motivational energy that compels people to action. This book explains how specific leadership practices shape the dimensions of organizational climate and how different climates influence people's energies and efforts.Stringer discusses both the direct and indirect aspects of leadership: how the "memory" or "shadow" of a leader creates a certain atmosphere or climate within an organization, and how this climate impacts motivation. Leadership is too often explained in terms of the leader's direct face-to-face impact on people. This book describes and validates the less dramatic but more lasting impact that certain leadership practices have on people's thoughts, feelings, and behavior. Filled with examples showing how leaders can manage performance by using organizational climate, this book attempts to be a "cloud chamber" for the practice of leadershipit traces the normally unseen, but very real, motivational influences that leaders exert when they move through an organization.For individuals looking for tools they can immediately use to improve their leadership effectiveness and organizational performance.

Author Biography

Robert A. Stringer Jr. is a partner with Mercer Delta Consulting LLC, which consults to CEOs and senior executives of major corporations on the design and leadership of large-scale change. He works primarily in the areas of organizational effectiveness and executive leadership development.

For the past twenty-five years, Robert Stringer has designed and implemented business strategy and executive education programs in the United States and abroad. His assignments included projects with Bank of America, General Electric, Imperial Chemicals, Inc., PepsiCo, General Mills, Fidelity Investments, HSBC, AT&T, Gillette, Xerox, Prudential, and Citibank.

In addition to Leadership and Organizational Climate: The Cloud Chamber Effect, Mr. Stringer has coauthored three other books: Motivation and Organizational Climate with George H. Litwin, Men in Management with J.B. Kassarjian, and Strategy Traps and How to Avoid Them with Joel Uchenick. He received a B.A. with honors from Harvard College and an M.B.A. degree with distinction from Harvard Business School. He also taught on the faculty of the Harvard Graduate School of Business Administration, spending .part of that tenure teaching in the Philippines.

Table of Contents

Introduction ``The Cloud Chamber Effect''	xix
PART I WHAT IS ORGANIZATIONAL CLIMATE?	1	(76)
The Concept of Organizational Climate	2	(17)
Origins of Climate	3	(3)
The Bridge	6	(1)
The Weather of the Workplace	7	(1)
Definitions	8	(2)
Climate Dimensions	10	(2)
The Determinants of Climate	12	(2)
Climate and Culture	14	(3)
Measuring the Unmeasurable	17	(2)
Motivation: ``What Makes People Tick?''	19	(22)
The Human Mystery	19	(3)
Historical Perspective	22	(2)
A Workable Framework	24	(3)
Intrinsic Motivation	27	(1)
The Intrinsic Motives of Achievement, Affiliation, and Power	28	(8)
The Role of the Environment in Arousing Motivation	36	(1)
The Future of Motivation	37	(4)
Measuring Organizational Climate	41	(18)
The Need for a ``Thought/Feeling Meter''	42	(2)
Climate Dimensions and Aroused Motivation	44	(8)
The First-Generation Climate Questionnaire	52	(2)
The Next Generation of the Questionnaire	54	(3)
Managerial Validity	57	(2)
The Climate Survey	59	(18)
The Final Phases of Development of Our Climate Survey	62	(2)
A Real-World Climate Measurement Tool	64	(1)
The Organizational Climate Survey	64	(3)
What Is the Organization Being Measured?	67	(2)
Measuring Leadership	69	(1)
The Feedback Report	69	(2)
Is There a ``Perfect Climate''?	71	(1)
Do Climate Survey Results Predict Organizational Performance?	72	(2)
The Practical Benefits of Our Approach to Measuring Climate	74	(3)
PART II WHAT CAUSES CLIMATE?	77	(58)
The Determinants of Climate	78	(20)
Causing Climate	79	(2)
Determinants Inside and Outside of the Organization	81	(3)
External Environment	84	(5)
Strategy	89	(3)
Organizational Arrangements	92	(3)
Historical Forces	95	(2)
Leadership	97	(1)
Leadership	98	(20)
Leadership and Climate	99	(3)
Leadership Practices	102	(2)
Leadership Versus Management	104	(6)
Measuring What Bosses Do	110	(2)
How Do You Change Leadership Practices?	112	(5)
Implications for Maria	117	(1)
A ``Hit List'' of Leadership Practices	118	(17)
What Practices Really Matter?	119	(2)
The Leadership Questionnaire	121	(9)
How Well Do Leadership Practices Predict Climate?	130	(2)
Our ``Hit List'' of the Most Powerful Leadership Practices	132	(1)
How the ``Hit List'' Predicts Total Climate	132	(3)
PART III HOW CAN WE USE CLIMATE?	135	(92)
Using Climate as a Performance Management Tool	136	(26)
Educational Books Corporation: Managing Creativity	137	(6)
Grand Traverse Cherries: Raising the Bar	143	(6)
Pita Plus: Firing Your Boss	149	(7)
Preston King: Rigging the Data	156	(5)
A Two-Part System	161	(1)
A Tale of Two Schools: ``Irrelevant Leadership''	162	(22)
Schools Are Different	163	(2)
A Case Study in Two Public High Schools	165	(2)
Feedback Sessions	167	(1)
The Results	168	(11)
Principal Selection	179	(1)
Implications	180	(4)
Health Care Organizations: Generating a ``Margin for Mission''	184	(20)
Distinctive Problems	186	(3)
Leadership Challenges	189	(1)
UHCS's Integrated Delivery Network	190	(1)
The Climate Survey	191	(10)
Intervention	201	(1)
Prognosis	202	(2)
The Future of Leadership and Organizational Climate	204	(23)
The Future of Climate: Visitor Climates	205	(10)
The Future of Climate: Measurement and Feedback	215	(1)
The Future of Climate: Climate in Cyberspace	216	(4)
The Future of Leadership	220	(4)
The Bottom Line: Motivational Capital	224	(3)
PART IV CLIMATE MANAGEMENT TOOLKIT	227	(1)
Appendix I The Climate Questionnaire	228	(8)
Appendix II The Organizational Climate Report	236	(5)
Appendix III A User's Guide to Your Organizational Climate Scores	241	(11)
Appendix IV The Climate Survey Feedback and Planning Guide	252	(11)
Appendix V The Practices Resource Guide	263	(24)
References and Suggested Readings	287	(4)
Index	291