Leading at a Distance Practical Lessons for Virtual Success

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  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2021-05-25
  • Publisher: Wiley

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A timely and hands-on resource informed by lessons learned from Fortune 500 CEOs and executives

Leading at a Distance provides executives with the necessary skills to successfully lead in the new virtual workplace, backed by the research and expertise of global leadership firm Spencer Stuart. Although working remotely is not new, the global pandemic has placed virtual work at the center of everyday life. And it has thrust workforce strategies to the core of business operations globally. As the shift towards large-scale virtual work continues to grow and become a permanent fixture—by some estimates, 30% of the workforce will be working virtually – leaders must understand how to build virtual work environments that foster connected, engaged, and high-performing teams. Although some forward-thinking companies and not-for-profit organizations have made significant investments in technology and virtual collaboration, many others have simply joined the “Zoom culture” without fully appreciating what it takes to operate effectively at a distance on a sustained basis.

Leading at a Distance is a timely, research-based, and highly practical guide for developing and implementing strategies for conducting high-impact virtual work, building trust, and enhancing team unity. Designed to help leaders shape organizational culture remotely, this must-have resource demonstrates how to conduct virtual onboarding for senior leaders, build top teams from a distance, manage accountability in the new virtual environment, and much more. A hands-on toolkit filled with compelling examples, expert insights, and invaluable advice, this book:

  • Provides clear guidance on establishing effective leadership in the virtual workplace
  • Offers practical approaches for establishing strong relationships, increasing employee engagement, and coaching from a distance
  • Addresses ways to keep geographically dispersed team members aligned and accountable
  • Illustrates creative ideas for boosting team morale
  • Features an overview of the unique challenges facing leaders in the virtual workplace
  • Discusses often-overlooked topics such as virtual hiring and onboarding

Leveraging the authors' in-depth research and consulting experience, Leading at a Distance is required reading for anyone needing to adapt to a virtual way of working and develop their virtual leadership skills to maximize organizational effectiveness and performance.

Author Biography

James Citrin (Chicago, IL; spencerstuart.com) leads Spencer Stuart’s North American CEO Practice and is a core member of the firm’s Board Practice. During his 26+ years with the firm, he has worked with clients on more than 750 CEO, board director, and other top management searches and succession assignments. A noted expert on leadership and professional success, Jim has authored seven books, including bestsellers You're in Charge — Now What?, The 5 Patterns of Extraordinary Careers, and Lessons from the Top. Prior to joining Spencer Stuart, Jim spent five years at McKinsey & Company and was an associate at Goldman, Sachs & Co. and an analyst at Morgan, Stanley & Company.

Darleen DeRosa (Stamford, CT; spencerstuart.com) is a consultant in Spencer Stuart’s Stamford office and a core member of the Life Sciences and Leadership Advisory Services practices. Darleen brings more than 15 years of consulting experience, with deep expertise in talent management, executive assessment, virtual teams, and leadership development. Prior to joining Spencer Stuart, Darleen led OnPoint Consulting for more than 12 years. Earlier, she was an executive director in the assessment practice at another leading international search firm, where she conducted assessments of senior executives across industries. Darleen is the coauthor of Virtual Success: A Practical Guide for Working and Leading from a Distance (with Richard Lepsinger), as well as other book chapters and journal articles on leadership.

Table of Contents

Preface xvii

Introduction xxiii

Chapter 1 What We Learned from the Pandemic: Our Research Shows Remote Work Is Here to Stay 1

Chapter 2 No Trust = No Team: The Formula for Building Cohesive Relationships Virtually 23

Chapter 3 What Does Good Look Like? Profile of High-Performing Virtual Teams 35

Chapter 4 How to RAMP Up Your Virtual Team’s Performance: A Blueprint for Success 49

Chapter 5 Out of Sight, Not Out of Mind: How to Inspire and Motivate from Afar 65

Chapter 6 “You’re on Mute”: The Ultimate Guide for Hosting Virtual Meetings 79

Chapter 7 Hiring Without a Handshake: Discovering Successful Virtual Leaders 97

Chapter 8 Surviving Day One: A Toolkit for Remote Onboarding 111

Chapter 9 Continuous Improvement: High-Impact Coaching and Accountability at a Distance 129

Chapter 10 The Culture Conundrum: Building and Sustaining Culture Virtually 147

Afterword: The Virtual Road Ahead 165

Acknowledgments 177

About the Authors 185

Index 189

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