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A timely and hands-on resource informed by lessons learned from Fortune 500 CEOs and executives
Leading at a Distance provides executives with the necessary skills to successfully lead in the new virtual workplace, backed by the research and expertise of global leadership firm Spencer Stuart. Although working remotely is not new, the global pandemic has placed virtual work at the center of everyday life. And it has thrust workforce strategies to the core of business operations globally. As the shift towards large-scale virtual work continues to grow and become a permanent fixture—by some estimates, 30% of the workforce will be working virtually – leaders must understand how to build virtual work environments that foster connected, engaged, and high-performing teams. Although some forward-thinking companies and not-for-profit organizations have made significant investments in technology and virtual collaboration, many others have simply joined the “Zoom culture” without fully appreciating what it takes to operate effectively at a distance on a sustained basis.
Leading at a Distance is a timely, research-based, and highly practical guide for developing and implementing strategies for conducting high-impact virtual work, building trust, and enhancing team unity. Designed to help leaders shape organizational culture remotely, this must-have resource demonstrates how to conduct virtual onboarding for senior leaders, build top teams from a distance, manage accountability in the new virtual environment, and much more. A hands-on toolkit filled with compelling examples, expert insights, and invaluable advice, this book:
Leveraging the authors' in-depth research and consulting experience, Leading at a Distance is required reading for anyone needing to adapt to a virtual way of working and develop their virtual leadership skills to maximize organizational effectiveness and performance.
James Citrin (Chicago, IL; spencerstuart.com) leads Spencer Stuart’s North American CEO Practice and is a core member of the firm’s Board Practice. During his 26+ years with the firm, he has worked with clients on more than 750 CEO, board director, and other top management searches and succession assignments. A noted expert on leadership and professional success, Jim has authored seven books, including bestsellers You're in Charge — Now What?, The 5 Patterns of Extraordinary Careers, and Lessons from the Top. Prior to joining Spencer Stuart, Jim spent five years at McKinsey & Company and was an associate at Goldman, Sachs & Co. and an analyst at Morgan, Stanley & Company.
Darleen DeRosa (Stamford, CT; spencerstuart.com) is a consultant in Spencer Stuart’s Stamford office and a core member of the Life Sciences and Leadership Advisory Services practices. Darleen brings more than 15 years of consulting experience, with deep expertise in talent management, executive assessment, virtual teams, and leadership development. Prior to joining Spencer Stuart, Darleen led OnPoint Consulting for more than 12 years. Earlier, she was an executive director in the assessment practice at another leading international search firm, where she conducted assessments of senior executives across industries. Darleen is the coauthor of Virtual Success: A Practical Guide for Working and Leading from a Distance (with Richard Lepsinger), as well as other book chapters and journal articles on leadership.
Preface xvii
Introduction xxiii
Chapter 1 What We Learned from the Pandemic: Our Research Shows Remote Work Is Here to Stay 1
Chapter 2 No Trust = No Team: The Formula for Building Cohesive Relationships Virtually 23
Chapter 3 What Does Good Look Like? Profile of High-Performing Virtual Teams 35
Chapter 4 How to RAMP Up Your Virtual Team’s Performance: A Blueprint for Success 49
Chapter 5 Out of Sight, Not Out of Mind: How to Inspire and Motivate from Afar 65
Chapter 6 “You’re on Mute”: The Ultimate Guide for Hosting Virtual Meetings 79
Chapter 7 Hiring Without a Handshake: Discovering Successful Virtual Leaders 97
Chapter 8 Surviving Day One: A Toolkit for Remote Onboarding 111
Chapter 9 Continuous Improvement: High-Impact Coaching and Accountability at a Distance 129
Chapter 10 The Culture Conundrum: Building and Sustaining Culture Virtually 147
Afterword: The Virtual Road Ahead 165
Acknowledgments 177
About the Authors 185
Index 189
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