Leading with Questions : How Leaders Find the Right Solutions by Knowing What to Ask

by Marquardt, Michael J.

• ISBN13: 9780787977467
• ISBN10: 0787977462
• Format: Hardcover
• Copyright: 2005-09-08
• Publisher: Jossey-Bass

Summary

In Leading with Questions, internationally acclaimed management consultant Michael Marquardt shows how you can learn to ask the powerful questions that will generate short-term results and long-term learning and success. Throughout the book, he demonstrates how effective leaders use questions to encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and much more. Based on interviews with twenty-two successful leaders who "lead with questions," this important book reveals how to determine which questions will lead to solutions in today's complicated business world.

Author Biography

Michael Marquardt is an internationally noted educator and consultant, and professor of human resource development and program director of Overseas Programs at George Washington University. He is also the director of the Global Institute for Action Learning.

Table of Contents

Introduction.

Part One: The Power of Questions.

1. An Underused Management Tool.

2. Benefits of a Questioning Culture.

Part Two: Asking Questions Effectively.

3. Why We Have Trouble with Questions.

4. Asking the Right Questions.

5. The Art of Asking Questions.

6. Creating a Questioning Culture.

Part Three: A Guide for Leaders on Using Questions.

7. Using Questions in Managing People.

8. Using Questions to Build Teams.

9. Using Questions to Shape Strategy and Enable Change.

Conclusion: Becoming a Questioning Leader.

Resource A: Training Programs for Questioning Leaders.

Resource B: Biographies of Leaders Interviewed.

Bibliography.

Acknowledgments.

The Author.

Index.