Leading With Safety

by Krause, Thomas R.; Henshaw, John L.

• ISBN13: 9780471494256
• ISBN10: 0471494259
• Edition: 1st
• Format: Hardcover
• Copyright: 2005-11-07
• Publisher: Wiley-Interscience

Summary

Building on years of research and experience in the field, Leading with Safety redefines organizational safety as an activity that both leads other performance areas and in turn must be led. Thomas Krause poses the question, "What does it take to be a great safety leader?" - and answers with a comprehensive new model for understanding safety leadership as it affects organizational culture and safety climate. Leading with Safety defines the practices, tools, and systems essential to creating an injury-free workplace, including the role of employees at each level, special considerations for coaching the senior executive leader, and the two crucial aspects of human performance that every leader needs to know. Ending with inspiring real-world examples or organizations that have put these tools into practice, Leading with Safety is written for any leader who wants to lead with safety toward a more robust, productive and effective organization.

Author Biography

Thomas R. Krause, PhD, is Chairman of the Board and cofounder of Behavioral Science Technology, Inc. (BST), an international performance solutions company based in Ojai, California.

Table of Contents

Foreword	xiii
John L. Henshaw
Preface	xvii
Acknowledgments	xxi
Introduction
Safety as metaphor for organizational excellence	1	(4)
Section 1: The Organizational Safety Model	5	(18)
The Organizational Safety Model	7	(16)
How safety leadership assures improvement	8	(2)
The primary importance of the Working Interface	10	(1)
Understanding the relationship of exposure events to injury events	11	(3)
The necessity of leading indicators	14	(1)
Enabling safety systems	15	(1)
Sustaining safety systems	16	(1)
Leadership creates organizational culture and safety climate	16	(2)
What motivates leaders to improve safety?	18	(1)
Influencing the behavior of safety leaders	19	(1)
Sustaining organizational change: Two critical elements	20	(3)
Section 2: The Safety Leadership Model	23	(60)
The Safety Leadership Model, Part 1
The personality, values, emotional commitment, and leadership style of the effective safety leader	25	(20)
The core elements: personality, values, and emotional commitment	27	(3)
Measurement of the Big Five	30	(1)
Applications of Big Five research to safety leadership	31	(1)
Using the findings to improve safety leadership	32	(2)
How leaders use the Big Five to improve safety effectiveness	34	(1)
The leader's values and emotional commitment to safety	35	(3)
Leadership style: transactional and transformational	38	(5)
Cultivating style	43	(2)
The Safety Leadership Model, Part 2
Best practices in safety leadership	45	(14)
The central role of leadership in safety	46	(1)
Leadership vs. management	47	(1)
Best practices in safety leadership	48	(9)
Measuring leadership best practices	57	(2)
The Safety Leadership Model, Part 3
Understanding organizational culture and safety climate	59	(24)
Primary dimensions of organizational culture and safety climate	61	(1)
Why some organizations respond to change more readily	62	(5)
The Organizational Culture Diagnostic Instrument (OCDI)	67	(1)
The Organization Dimension	68	(7)
The Team Dimension	75	(2)
The Safety-Specific Dimension	77	(6)
Section 3: The Leader's Role: Understanding two crucial aspects of human performance	83	(30)
Changing Behavior Using Applied Behavior Analysis	85	(18)
Applied behavior analysis in organizational settings	86	(1)
How applied behavior analysis supports safety improvement	87	(1)
Central concepts: antecedents, behavior, consequences	88	(3)
ABC Analysis as a tool	91	(1)
Example 1: Changing behavior at the leadership level	91	(2)
Considerations for identifying new consequences	93	(4)
Example 2: Changing behavior at the middle management level	97	(4)
Putting behavior analysis to work	101	(2)
The Effect of Cognitive Bias on Safety Decisions	103	(10)
Research findings on cognitive bias	104	(1)
Tragedy on Mount Everest in 1996	105	(2)
Applications to the organizational safety leader	107	(1)
Understanding cognitive bias	108	(1)
A manufacturing safety example	109	(1)
Putting knowledge of cognitive bias to work	110	(3)
Section 4: Engaging Employees	113	(48)
The Role of Executive Coaching in Leadership Development	115	(14)
Executive coaching: From remedial to developmental	116	(1)
A behavioral approach to leadership	116	(2)
The coaching process: Behavioral and contextual	118	(1)
Step One: Understanding the context	118	(1)
Step Two: Clarifying the client's unique point of view	119	(1)
Step Three: Gathering the data and writing a report	120	(2)
Step Four: The plan	122	(1)
Step Five: Implementing the plan	123	(1)
Step Six: Assessing the impact	123	(1)
Coaching for safety leadership	124	(5)
The Role of the Supervisor in Leading with Safety	129	(32)
The pivotal role of the first-line supervisor	130	(1)
Communication skills --- the foundation	131	(2)
The power of strong working relationships	133	(2)
Fair decision-making and its effects	135	(2)
Alignment: Incorporating organizational values and priorities into day-to-day activities	137	(1)
Safety contacts: Getting an accurate picture of performance	138	(3)
A Systematic Process for Reducing Exposure to Hazards
What the safety improvement process looks like at the worker level	141	(20)
Engagement and cooperation	142	(3)
Getting engaged in safety	145	(2)
The safety improvement mechanism	147	(4)
Implementing the process: team makeup and charter	151	(2)
Roles at every level	153	(1)
Leadership and reduction of exposure to hazards	154	(2)
Best practices	156	(1)
Getting started	157	(4)
Section 5: Applications	161	(90)
Planning for Change: Designing Intervention Strategies for Safety Improvement	163	(26)
The importance of having an effective strategy for safety improvement	164	(1)
Developing a strategic plan for safety improvement	165	(6)
Examples of the development of strategic plans for safety improvement	171	(1)
Armed services branch	171	(5)
International metals and mining company	176	(3)
International energy and utilities company	179	(4)
Gulf coast chemical company	183	(3)
Puerto Rican consumer products company	186	(3)
Case Histories in Leading with Safety	189	(30)
Shell Chemical, LP	192	(7)
Petro-Canada	199	(8)
PotashCorp	207	(6)
Puerto Rican consumer products company	213	(6)
NASA's Approach to Transforming its Organizational Culture and Safety Climate	219	(32)
Assessing the existing culture and climate	222	(5)
Findings	227	(3)
The intervention	230	(2)
The culture change plan	232	(8)
Results	240	(3)
Glenn Research Center & Stennis Space Center	243	(3)
Johnson Space Center	246	(5)
Bibliography	251	(8)
Index	259