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List of exhibits | p. vii |
Preface | p. ix |
Acknowledgments | p. xv |
An integrative framework for leading strategic and organizational change | p. 1 |
Understanding organizational change | p. 5 |
A framework for planning strategic and organizational change | p. 26 |
Leading change | p. 49 |
Leading strategic change in actual organizations | p. 67 |
Leading strategic and organizational change at Countrywide Financial Corporation | p. 69 |
Leading change at Starbucks Coffee Company | p. 86 |
Strategic marketing through HR interventions: a case study of Indian Oil Corporation | p. 99 |
The evolution of Stan Tashman and Associates | p. 123 |
Leading strategic and organizational change at IndyMac Bank | p. 136 |
Leading strategic and organizational change at Infogix | p. 155 |
Leading strategic and organizational change: the transformation of structure at Pardee Homes | p. 168 |
Leading strategic and organizational change at Tata Steel: the role of culture | p. 188 |
Leading strategic and organizational change at Westfield: transformation to a global enterprise | p. 205 |
Leading strategic change: lessons learned from practice | p. 227 |
Lessons and insights from case studies of change | p. 229 |
References for further reading on leading change | p. 253 |
Index | p. 258 |
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