Leading in Times of Crisis Navigating Through Complexity, Diversity and Uncertainty to Save Your Business

by Dotlich, David L.; Cairo, Peter C.; Rhinesmith, Stephen H.

• ISBN13: 9780470402306
• ISBN10: 047040230X
• Edition: 1st
• Format: Hardcover
• Copyright: 2009-04-27
• Publisher: Jossey-Bass

Summary

This book is designed to help leaders apply whole leadership lessons to the fundamental leadership dilemmas that keep leaders awake at night. The book explores how leaders developed their capacities for leadership and what they believe will be the key ways to prepare other leaders to meet these challenges in the future. Each section describes the challenges and includes specific tips for managing the challenges based on the interviews and research. The models are based on the authors' personal observations of the executives they have taught and coached over the last three years through Oliver Wyman's Delta Executive Learning Center, in addition to interviews with 20 current CEOs including William Weldon, CEO of Johnson & Johnson; Gregg Steinhoffe, CEO of Target; Mark Parker, CEO of Nike, and many others.David L. Dotlich (Eastsound, WA) is President of the Oliver Wyman Delta Executive Learning Center and a partner at Oliver Wyman Consulting, the world's leading executive development firm. Peter C. Cairo (New York, NY) is a partner at Oliver Wyman Consulting and is former chairman of the Department of Counseling and Organizational Psychology at Columbia University. Stephen H. Rhinesmith (Chatham, MA) is a partner at Oliver Wyman Consulting and former president of Holland America Line.

Author Biography

David L. Dotlich is an adviser, author, researcher, teacher, and speaker on leadership, business strategy, developing high potential, and succession. He was formerly executive vice president of Honeywell International and is the founder and former president of the Oliver Wyman Executive Learning Center.

Peter C. Cairo is a senior partner of the Oliver Wyman Executive Learning Center and is former chairman of the Department of Counseling and Organizational Psychology at Columbia University.

Stephen H. Rhinesmith is a senior partner of the Oliver Wyman Executive Learning Center. He is former special ambassador to the Soviet Union and was president of Holland America Line.

Dotlich, Cairo, and Rhinesmith are the authors of Head, Heart, and Guts. Dotlich and Cairo are the authors of Why CEOs Fail, Unnatural Leadership, and Action Coaching, all from Jossey-Bass.

Delta Organization & Leadership LLC, a unit of Oliver Wyman, provides a unique combination of consulting services and customized programs to help CEOs and other senior leaders transform individual and organizational capabilities in ways that will enable them to compete, to succeed, and to grow.

Table of Contents

Introduction	p. 1
The Challenge	p. 5
Navigating the Perfect Storm: Complexity, Diversity, and Uncertainty	p. 6
What You're Up Against as a Leader Today	p. 15
Nine Ways to Navigate the Perfect Storm Through Whole Leadership	p. 29
Navigating the Wave of Complexity	p. 30
Destroy and Rebuild Your Business Model	p. 31
Focus, Simplify, and Network Your Organization	p. 45
Build a Climate for Innovation	p. 59
Navigating the Wave of Diversity	p. 74
Differentiate and Integrate Your Markets	p. 76
Learn to Lead Everyone	p. 90
Become Stakeholder Savvy	p. 108
Navigating the Wave of Uncertainty	p. 123
Redefine Risk and Uncertainty	p. 125
Balance Conflicting Priorities	p. 138
Be Clear What You Have the Courage to Stand For	p. 154
Developing Whole Leaders and Teams	p. 165
Aligning Your Company's Talent to Navigate the Storm	p. 166
Aligning Your Team Around Whole Leadership	p. 179
Developing Yourself as a Whole Leader	p. 190
Navigating the Perfect Storm: A Final Thought: Why Whole Leaders Will Succeed	p. 200
Bibliography	p. 211
Acknowledgments	p. 217
About the Authors	p. 219
Index	p. 221
Table of Contents provided by Ingram. All Rights Reserved.