Lean Integration An Integration Factory Approach to Business Agility

by Schmidt, John G.; Lyle, David

• ISBN13: 9780321712318
• ISBN10: 0321712315
• Edition: 1st
• Format: Paperback
• Copyright: 2010-05-18
• Publisher: Addison-Wesley Professional

Summary

The first guide to using lean methods in data and systems integration: breakthrough techniques for streamlining development and maintenance bull; bull;Breakthrough integration techniques to reduce expense, waste, and risk, and improve time-to-market. bull;Detailed best practices based on the authors' immense experience with enterpriseclass integration. bull;Multiple case studies highlight real-world experiences, lessons, and solutions. bull;Builds on the lean IT techniques pioneered in Mary and Tom Poppendieck's bestselling books. By some estimates, 40% of IT budgets are devoted to solving or managing integration problems. Most organizations still attack integration on a 'projectby- project' basis, causing unnecessary expense, waste, risk, and delay. The solution can be found in the same 'lean' techniques that have revolutionized manufacturing and are beginning to transform enterprise software development as well. Lean Integration is the first complete guide to using 'lean' methods in complex, business-critical data, application, and system integration projects. John Schmidt and David Lyle bring together best practices, solid management principles, real-life case studies, and specific, measurable actions for streamlining both development and maintenance. Schmidt and Lyle don't just show how to successfully implement lean integration in a single project: they demonstrate how to establish 'integration factories' that leverage the powerful benefits of repeatability and continuous improvement. Drawing on their immense personal experience with enterprise integration, they offer deep insights on challenges ranging from team empowerment to process automation, as well as specific guidance on managing everything from finance and architecture to metadata. For organizations that want to make substantial - not just incremental - improvements in the way they approach integration, this book will be absolutely indispensable.

Author Biography

John G. Schmidt, Vice President of Global Integration Services at Informatica, advises clients on emerging technologies, develops strategies for enterprise initiatives, and directs the company's Integration Competency Center Practice.
David Lyle, Vice President of Product Strategy at Informatica, uses his years of experience in data warehousing, migration, and MDM to advise clients on successful ICC approaches, as well as guide Informatica's product direction.

Table of Contents

List of Figures and Tables xv

Foreword xix

Preface xxiii

Acknowledgments xxvii

About the Authors xxix

Introduction xxxi

 

Part I: Executive Summary 1

 

Chapter 1: What Is Lean Integration and Why Is It Important? 3

Constant Rapid Change and Organizational Agility 5

The Case for Lean Integration 9

What Is Integration? 11

Integration Maturity Levels 14

Economies of Scale (the Integration Market) 16

Getting Started: Incremental Implementation without “Boiling the Ocean” 20

 

Chapter 2: A Brief History of Lean 23

The Lean System 29

The Lean Practices 34

Lean Application Trends 41

Case Study: The Value of Lean in Service Industries 44

 

Chapter 3: The Integration Factory 45

What Is an Integration Factory? 46

The Integration Factory as an Element of an ICC 52

How Does the Integration Factory Work? 55

Integration Factories as Self-Service ICCs 64

 

Part II: Applying Lean Principles 67

 

Chapter 4: Focus on the Customer and Eliminate Waste 69

Focus on the Customer 70

Integration Wastes 74

Case Study: Waste Elimination at Clicks-and-Bricks 81

Case Study: Waste Elimination at Big Bank 85

Focus on the Integration Value Chain 87

 

Chapter 5: Continuously Improve 89

Continuous Learning and Knowledge Management 90

Case Study: Continuous Improvement at Clicks-and-Bricks 91

 

Chapter 6: Empower the Team 103

What Is a Team? 104

Examples of Empowered Teams in Software 107

Creating an Empowered Lean Integration Team 109

Leadership and Vision 112

Important Practices That Help Enable Empowered Teams 117

Organizing the Team: Thoughts on Organizational Structures 120

Case Study: Smith & Nephew–Integrating Lean Principles with Data Quality 122

 

Chapter 7: Optimize the Whole 131

Optimize the Whole Rather than Optimize the Parts 132

What Is “the Whole”? An Introduction to Value Stream Mapping 134

Selecting Metrics to Optimize the Whole 139

 

Chapter 8: Plan for Change and Mass-Customize 145

Techniques for Enabling Constant Change 146

Mass Customization 152

Case Study: Using Mass Customization 159

 

Chapter 9: Automate Processes and Deliver Fast 163

Pitfalls of Automation–Building “Stuff” Faster 164

Delivering Fast 167

Automating Processes–Using the Computer to Make Complexity Manageable 169

Case Study: Automating Processes at Wells Fargo Home Mortgage 174

 

Chapter 10: Build Quality In 181

Two Areas of Quality: Data Quality and Integration Quality 182

Quality Evolution and Lean 184

Data Quality 185

Integration Quality 192

Case Study: Building Quality In at a Utility Company ICC 198

 

Part III: Implementation Practices 203

 

Chapter 11: Financial Management 205

Challenges 207

Activities 214

Business Case Development 215

Case Study: A “Creating the Wave” Investment Strategy 236

Case Study: Enterprise Data Warehouse Rationalization Business Case 238

Chargeback Accounting 240

Chargeback Case Studies 250

 

Chapter 12: Integration Methodology 253

Activities 256

Agile versus Lean Methodology 263

Case Study in Simplicity: The Architecture of the Web and REST versus SOA 269

Engagement Services Management 271

Case Study: Integration Methodology in a Decentralized Enterprise 274

 

Chapter 13: Metadata Management 281

Metadata Scope for Lean Integration 284

Metadata Management Framework 285

Challenges 289

Prerequisites 292

Industry Practices 293

Activities 295

 

Chapter 14: Information Architecture 301

Challenges 304

Prerequisites 308

Activities 309

Methodology 310

Information Architecture Models 312

Data at Rest 317

 

Chapter 15: Business Process Management 321

Data-in-Motion Models 324

Activities 326

Architecture 328

Case Study: The Post Closing Systems Architecture 330

 

Chapter 16: Modeling Management 333

Service-Oriented Architecture Can Create a New Hairball 336

Challenges 339

Coupling and Cohesion Framework 343

Canonical Modeling Techniques 345

Navigating the Modeling Layers 350

Activities 352

Case Study: European Interoperability Framework 357

Case Study: Object-Relational Mismatch 359

 

Chapter 17: Integration Systems 361

What Is an Integration System? 362

Integration Systems Taxonomy 364

Challenges 369

Industry Practices 370

Activities 371

Portfolio Rationalization 378

 

Appendix A: Lean Terminology 387

 

Appendix B: Integration Laws 395

Law #1: The Whole Is Greater than the Sum of Its Parts 395

Law #2: There Is No End State 396

Law #3: There Are No Universal Standards 396

Law #4: Information Adapts to Meet Local Needs 397

Law #5: All Details Are Relevant 397

 

Appendix C: Glossary 399

Common Acronyms 399

Definitions 400

 

Index 409