Learner's Workbook for Interviewing for Solutions

by DEJONG/BERG

• ISBN13: 9780534584740
• ISBN10: 0534584748
• Edition: 2nd
• Format: Paperback
• Copyright: 2001-08-07
• Publisher: Brooks Cole

Summary

Includes group and individual exercises for practicing the solution-focused skills. Integrates use of new video.

Table of Contents

Introduction	5	(1)
Goals of the Learning Activities	5	(1)
Our Approach	5	(1)
Learning Activities	6	(3)
Class Exercises	6	(1)
Individual Exercises	6	(1)
Role-play Exercises	6	(3)
From Problem Solving to Solution Building; Solution Building: The Basics	9	(6)
Learning Objectives	9	(1)
Class Exercises	9	(4)
Assumptions	9	(2)
Problem Talk versus Solution Talk	11	(2)
Individual Exercises	13	(2)
Strengths-focused Interviews	13	(1)
Interviewing a Classmate for Strengths	14	(1)
Skills for Not Knowing	15	(10)
Learning Objectives	15	(1)
Class Exercises	15	(2)
In-class Video Observation	15	(1)
Rule of Summary	16	(1)
Individual Exercises	17	(8)
Noticing Useful Skills	17	(4)
Getting Details	21	(2)
Listen, Absorb, and Formulate	23	(2)
Getting Started: How to Pay Attention to What the Client Wants	25	(4)
Learning Objectives	25	(1)
Class Exercises	25	(3)
Generating Problem-Free Talk	25	(1)
Assumptions About Involuntary Clients	26	(2)
The Family Heirloom	28	(1)
Individual Exercise	28	(1)
How to Amplify What Clients Want: The Miracle Question	29	(6)
Learning Objectives	29	(1)
Class Exercises	29	(4)
The Miracle Question	29	(1)
Presence vs. Absence	30	(1)
Connections	31	(2)
Individual Exercises	33	(2)
Listen, Absorb, and Formulate	33	(2)
Exploring for Exceptions: Building on Client Strengths and Successes	35	(4)
Learning Objectives	35	(1)
Class Exercises	35	(2)
Amplifying Exceptions and Complimenting	35	(2)
Individual Exercise	37	(2)
Listen, Absorb, and Formulate	37	(2)
Formulating Feedback for Clients	39	(2)
Learning Objectives	39	(1)
Class Exercise	39	(1)
Discussion of Resistance and Client/Practitioner Relationships	39	(1)
Individual Exercise	40	(1)
Forming End-of-Session Feedback for Melissa	40	(1)
Later Sessions: Finding, Amplifying, and Measuring Client Progress	41	(6)
Learning Objectives	41	(1)
Class Exercise	41	(1)
Connections: Practicing Ears	41	(1)
Individual Exercises	41	(6)
Listen, Absorb, and Formulate: Ears	43	(1)
Listen, Absorb, and Formulate: Scaling Progress	44	(1)
Forming End-of-Session Feedback for Melissa	45	(2)
Interviewing the Involuntary: Children, Dyads, and Mandated Clients	47	(14)
Learning Objectives	47	(1)
Class Exercises	47	(8)
In-class Video Observation	47	(1)
Interviewing a Dyad	48	(1)
Responding to ``Attitude'' and Hostility with the Language of Change	49	(4)
Scaling Your Progress as an Interviewer	53	(2)
Individual Exercises	55	(6)
Listen, Absorb, and Formulate: Scaling with a Child	55	(1)
Listen, Absorb, and Formulate: Conjoint Interviewing	56	(1)
Listen, Absorb, and Formulate with a Mandated Client	57	(2)
Forming End-of-Session Feedback for Alex and his mother, and Tim	59	(2)
Interviewing in Crisis Situations	61	(4)
Learning Objectives	61	(1)
Class Exercise	61	(1)
Interviewing a Client in Crisis	61	(1)
Individual Exercises	62	(3)
Listen, Absorb, and Formulate with a Client in Crisis	62	(1)
Forming End-of-Session Feedback for Karen	63	(2)
Outcomes; Professional Values and Human Diversity; Agency Group, and Community Practice	65	(4)
Learning Objectives	65	(1)
Class Exercise	65	(4)
Creating Discourse in the Classroom	65	(4)
Theoretical Implications	69	(4)
Learning Objectives	69	(1)
Class Exercise	69	(1)
Creating Discourse in the Classroom	69	(1)
Individual Exercise	70	(3)
Shifting Perceptions and Definitions, or; Is Co-construction Real?	70	(3)
Putting it All Together	73	(10)
Individual Exercise	73	(10)
Using the Language of Change	73	(10)
Impressions of the Course	83	(4)
Individual Exercise	83	(4)
Learners' Impressions About the Course	83	(4)
Appendix A: Role-Play Scenarios, Goal Formulation and Follow-Up Interviews Around Personal Concerns	87	(76)
Goal Formulation Interviews	114	(6)
Follow-up Interviews	120	(43)
Appendix B: Solution-Building Tools	163	(38)
Appendix C: End-of-Session Feedback for Selected Clients on the Videotape	201