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Peter Docherty is Professor of Services Operations Management at the Institute of Industrial Economics and Management (INDEK) at the Royal Institute of Technology (KTH), Stockholm. He is also a Senior Researcher at the National Institute for Working Life in Stockholm.A. B. (Rami) Shani and Peter Docherty have collaborated previously on the book Creating Sustainable Work Systems: Emerging Perspectives and Practice (2002).
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.