Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations, 2nd Edition

by Chris Collison; Geoff Parcell

• ISBN13: 9781907312113
• ISBN10: 1907312110
• Format: eBook
• Copyright: 2009-10-01
• Publisher: Capstone

Summary

Today, no one is, nor can be, an expert in everything. In every challenge, it is easy to feel that you don't know enough to keep up with the accelerating pace of change inside our organisations, let alone the world outside. Start with the assumption that somebody somewhere has already done what you are trying to do. How can you find out whom, and learn from them? Learning to Fly shows exactly how to put knowledge management theory into practice, sharing the tools used and the experience and insights gained by two leading practitioners.Completely updated for the second edition, Learning to Fly shares the authors' experiences from BP and other leading knowledge organisations.and incorporates new material on implementation and best practice, including a CD-ROM with KM tools and exercises."Chris Collison and Geoff Parcell show how new ideas and tools are making working and learning inseparable." Peter Senge.

Table of Contents

Preface

Acknowledgements

Overview

Setting the Context

What is Knowledge Management?

The Holistic Model - It's More Than the Sum of the Parts

Getting the Environment Right

Getting Started - Just Do It

Tools And Techniques

Connecting Sharers with Learners - Using Self-Assessment

Learning From Your Peers - Somebody Has Already Done It

Learning Whilst Doing - Time to Reflect

Learning After Doing - When it's All Over

Finding the Right People - If Only I Knew Who

Networking and Communities of Practice

Leveraging What We Have Learned - Capturing Knowledge

Today And Tomorrow

Embedding it in the Organization - Preparing To Let Go

Review of the Book - What Did We Set Out To Do?

One Page Resources

Index

Table of Contents provided by Publisher. All Rights Reserved.