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Preface | |
Acknowledgments | |
Foundations of Programming | |
The Importance of Programmed Leisure | |
Benefits of Leisure | |
Leisure and Well-Being | |
Programmed Leisure | |
Summary | |
Glossary | |
References | |
The Profession of Leisure Programming | |
Organizational Settings | |
Personal Qualities | |
Professionalism | |
Summary | |
Glossary | |
References | |
Programming Principles | |
Quality | |
Customer Service | |
Customer Satisfaction | |
Diversity | |
Public Good | |
Environmental Compatibility | |
Efficiency | |
Continuous Improvement | |
Summary | |
Glossary | |
References | |
Leisure Program Components | |
Activity Areas | |
Program Formats | |
Putting the Components Together | |
Summary | |
Glossary | |
References | |
Overview of the Program Planning Process | |
Program Models | |
Program Planning Process | |
Summary | |
Glossary | |
References | |
Planning Preparations | |
Understanding Your Organization and Community | |
Philosophy and Values | |
Vision | |
Network of Individual Constituents | |
Network of Group Constituents | |
Summary | |
Glossary | |
References | |
Assessing Patrons' Program Needs | |
Methods of Needs Assessments | |
Identification, Interpretation, and Utilization of Data | |
Conducting a Needs Assessment | |
Uses of a Needs Assessment | |
From Needs Assessment to Marketing Plan | |
Summary | |
Glossary | |
References | |
Program Goals and Objectives | |
Program Rationale | |
Formulating Goals | |
Preparing Objectives | |
Summary | |
Glossary | |
References | |
The Program Plan | |
Purposes of a Program Plan | |
Types of Program Plans | |
Elements of a Program Plan | |
The Role of Program Life Cycles | |
Summary | |
Glossary | |
References | |
Program Implementation | |
Making Operational Decisions | |
Budgeting | |
Facility Usage and Coordination | |
Program Communication | |
Program Policies | |
Summary | |
Glossary | |
References | |
Leading and Supervising Programs | |
Determining Staffing Needs | |
Expectations for Program Staff | |
Recruiting, Training, and Retaining Staff | |
Summary | |
Glossary | |
References | |
Program Monitoring | |
The Importance of Program Monitoring | |
Specific Program Monitoring Systems | |
Other Program Monitoring Systems | |
Summary | |
Glossary | |
References | |
Managing Risk in Leisure Programs | |
Developing a Risk Management Plan | |
Conducting Programs With Care | |
Supervising Participant Behavior | |
Summary | |
Glossary | |
References | |
Program Evaluation | |
Evaluation Approaches | |
Timetables for Evaluation | |
Rationale for Evaluation | |
Obstacles to Evaluation | |
Types of Evaluation | |
Developing an Evaluation System | |
Summary | |
Glossary | |
References | |
Evaluation Steps | |
Preparing an Evaluation Proposal | |
Designing the Study | |
Selecting a Sample | |
Collecting Information | |
Interpreting the Information Gathered | |
Preparing the Final Report | |
Putting the Findings Into Action | |
Summary | |
Glossary | |
References | |
Index | |
About the Authors | |
Table of Contents provided by Publisher. All Rights Reserved. |
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