Acknowledgments | |
Manners from the Heart | |
Everyday Relationships For Our Times | |
Family Manners | |
The Family, Idealistically Speaking | |
Manners with Those Close to You | |
Courtesies That Hold Your Nuclear Family Together | |
With Your Mate | |
With Your Mother- and Father-in-Law | |
With Your Son and Daughter-in-Law or Daughter and Son-in-Law | |
Roommate Etiquette | |
The New Family Formation: Adults (Hopefully) Living Together Harmoniously | |
An Adult Child Returns to the Nest | |
When a Parent Lives with You | |
The Family Forum | |
You Are Single but Still Part of a Family | |
Fighting the Good Fight Against Loneliness | |
Making Friends of your Family | |
Reasons to Be Glad You Are Single | |
If You Want to Stop Being Single | |
The Opportunities for Meeting People Are Endless | |
Complete Turnoff Questions Never to Ask a Single Person | |
If You Want to Play Matchmaker | |
Gay and Lesbian Couples -- They Are Families, Too | |
Good Manners Toward Gays and Lesbians | |
When a Gay Couple Adopts a Child | |
The Keepers of Your House -- They Are Family, Too | |
Working with Non-English-Speaking Employees | |
Before You Employ Someone in Your Home | |
Special Recommendations for Your Sitter and Child Caregiver | |
Special Training for Workers in Grand Houses | |
What Should Your Domestic Staff Call You and What Should You Call Them? | |
The "Character Factor" | |
If You're Using a Caterer for Your Party | |
The Manners That Make Children Great | |
How a Child Learns to Distinguish Between Right and Wrong | |
The Example of Her Parents | |
Moral Lessons a Small Child Gleans from Parents Through Reading and Conversation | |
When Your Child Is Curious About a Disabled Person He Sees in Public | |
The Help That Religious Faith Can Give | |
Basic Behavior Rules Your Child of Ten or Older Should Know | |
The Basics | |
Teenagers Need a Few More Rules | |
22 Common Teenage Examples of a Family's Bad Manners and Oversights | |
Household Telephone Rules | |
A Few Dating Manners | |
Making the Rules Easier to Take | |
What's a Piece of Furniture? | |
Your Role in Your Children's Relationships | |
With Siblings | |
Addressing Adults | |
Parents Speak to Their Children About Sex | |
A Mother Speaks to Her Daughter | |
A Father Speaks to His Son | |
The E-mailing Kids' Generation | |
Guarding Your Child Against the Perils of Drugs and Alcohol pard | |
Drugs and the Vulnerable Teenager | |
The Kinds of Drugs Around Us | |
Teaching Your Young Child About Alcohol | |
Teenage Drinking | |
Where to Get Help | |
When Your Children Become Adults: Keep Your Family Together | |
Nice Ways to Treat Other Family Members | |
Everyday Manners Out in the World | |
Making Friends in a Busy World | |
The First Step: Meeting People Who May Become Friends | |
Become Creative About How You Use Your Leisure Time | |
Solidifying a New Friendship | |
Manners and Friendship in the Great Outdoors | |
Sports | |
Making Friends at Work | |
Widening Your Horizons Through Volunteer Work | |
Choosing a Volunteer Activity | |
The Way to Get on a Nonprofit Agency Board | |
If Your Volunteer Motives Are Partly Social | |
Words to Use at Difficult Times | |
Growing Older with Grace | |
The Middle-Aged Years Should Be and Can Be the Best of Times | |
Some Options for Improving the Mind | |
Some Options for Improving the Body | |
Some Options for Improving the Heart | |
Leave Your Real Legacy Behind You | |
Working Smart | |
Commonsense Polite Business Behavior: Good to Know! | |
When You're New in the Office | |
What to Say When You Are Belittled at Work | |
To Be a Well-Liked, Successful Executive | |
Some ABCs of Executive Etiquette | |
Traveling with the Boss | |
Meeting Manners | |
Receiving a Visitor to Your Office | |
Corporate Jet Etiquette | |
If a Member of Senior Management Dies | |
Corporate Responsibility When Serving Alcohol | |
When You Have to Let Someone Go for Economic Reasons | |
When You Are the One Let Go | |
Finding a Job in an Unsympathetic Environment | |
Hunting for a New Job | |
While You are Still Employed | |
Infant Feeding and Breast-Feeding in the Office | |
Tasty Tidbits of Etiquette (for Your Business or Social Life) | |
The Manners That Make Travel Easier | |
Ensuring a Pleasurable Trip | |
Having a Good Time with a Traveling Companion | |
When You're Taking a Plane | |
Your Hotel Manners | |
Your B&B Manners | |
Going on a Cruise? | |
How to Have a Happy Cruise | |
Remember Your Manners | |
Cruise Attire | |
Cruise Tipping | |
Women and Travel | |
Men and Women Traveling Together on Business | |
A Woman Traveling Alone | |
Some Practical Advice | |
Dealing with a Travel Agent | |
A Wise Move for the Overseas Traveler | |
The Art of Tipping | |
General Guidelines on Tipping | |
At Restaurants | |
Valet Parking and Limousine Service | |
When You're Taking a Taxi | |
When You Are Staying in a Hotel | |
If You're a Weekend Guest in a Home with a Domestic Staff | |
When You're at the Hairdresser | |
When You Are in a Railroad Club Car | |
Tip the Fast-Food Deliverer | |
Holiday Tipping | |
Tipping the People Who Serve You in Your Home | |
Holiday Tipping in Your Staffed Apartment House | |
When You Have Your Car in a Private Garage | |
When You Are in a Foreign Country | |
Dressing Appropriately | |
Propriety and Appropriateness | |
At Church or Temple | |
The Right Thing to Wear -- Women | |
What You Wear to a Cocktail Party | |
What You Wear to a Black Tie Affair | |
What You Wear to a White Tie Affair | |
What You Wear to Someone's Private Club | |
Women at Their Offices | |
The Right Thing to Wear -- Men | |
Sandal Etiquette | |
Men's Fashion Disasters | |
Your Ties | |
Your Jewelry | |
What You Wear to a Black Tie Affair | |
What You Wear to a White Tie Affair | |
A Final Word of Advice | |
Common Courtesies | |
Common Courtesies Appropriate When You Are Out and About | |
On the Street as Pedestrian or Driver | |
On Public Transportation | |
At Movies and in the Theater | |
In the Supermarket | |
At the Beach or Camping | |
At a Pool | |
The Magical Game Called Golf | |
Courtesies to Observe with Those You Encounter During Your Day | |
Your Manners with the Expert Professionals Who Serve You | |
Your Manners with Waiters | |
Your Manners with Tradespeople and Salespeople | |
Your Manners with Strangers Encountered Along the Way | |
Table Manners That Take You Anywhere: The Right Thing to Do at Every Kind of Meal -- or, How to Avoid Being a Klutz | |
Table Manner Basics | |
Body Language at Table | |
General Rules on Conduct at Table | |
Dilemmas at Mealtime | |
Mealtime Decorum | |
Saying Grace | |
When Do You Start Eating? | |
Serving Yourself from a Platter | |
Taking Modest Portions | |
Tasting Other People's Food | |
Diets, Diets, Diets | |
If You Spill at Table | |
Using Your Flatware Properly | |
Napkin Etiquette | |
Finger Bowls | |
How to Handle Different -- and Sometimes Difficult -- Foods | |
Hors d'Oeuvres | |
Breads and Pastries | |
The Relish Tray | |
Appetizers | |
Meat | |
Fish | |
Lobster | |
Pasta | |
Vegetables That Are Difficult to Eat | |
Salad | |
Fresh Fruit Served at the End of a Meal | |
Informal Foods | |
Answers To Questions About Manners You Thought That No One Had To Ask Anymore | |
New Manners for an Ever-Changing Society | |
Dating Today | |
Asking the Person for the Date | |
Dating Manners | |
Who Pays for What | |
If You're Miserable on the Date | |
Give Blind Dates a Chance! | |
Sex -- Good, Bad, and Indifferent | |
What Do Manners, Compassion, and Character Have to Do with It? | |
When the Answer Is Yes | |
When the Answer Is No | |
When a Woman Is Afraid to Be Alone at Home with a Man | |
Bringing Up the Subject of Condoms | |
Safe Sex and Multiple Partners | |
A Homosexual Relationship | |
What to Tell the Mate of Someone Who's Playing Around | |
Pleasures and Pitfalls of the Office Romance | |
Sex and Sexism in the Office | |
Watch Your Language | |
When Sex Can Create Problems for a Woman Traveling Alone on Business | |
Sexual Harassment Is Not Just Against Women | |
Cohabitation Manners | |
Making a Commitment Even Though You Decide Not to Marry | |
The Romance Is Over | |
The Rights Of Passage | |
You're Engaged! | |
Telling the World Your Good News | |
When Announcing Your Engagement Is Not Necessary | |
Newspaper Announcement of the Engagement | |
The Engagement Ring | |
Celebrating the Engagement | |
The Engagement Party | |
Engagement Presents | |
Showers: Feting the Bride-to-Be | |
Asking Someone to Marry You | |
When a Woman Does the Proposing | |
When Your Answer Is "No" | |
Weddings | |
The Architecture of a Beautiful First Wedding | |
The Homosexual Community's Wedding and Commitment Ceremonies | |
Acknowledgments for Commitment Gifts or Baby Presents If the Couple Adopts a Baby | |
Your Wedding Invitations | |
Who Receives Your Invitations? | |
The Various Ways of Inviting Guests to the Wedding | |
The Formal Traditional Wedding Invitation | |
Addressing and Mailing the Invitations | |
The Correct Wording on Wedding Invitations | |
The Etiquette of Names on Wedding Invitations | |
The Separate Reception Invitation Card | |
The Ceremony Card | |
Soliciting a Reply to an Invitation | |
"At Home" Cards | |
A Pew Card | |
Admission Cards | |
Other Enclosures, Such as Maps and Special Parking Instructions | |
Wedding Announcements | |
The Announcement Text | |
How Much Will It Cost and Who Will Pay? | |
First, the Budget | |
Paying for It | |
Planning for a Perfect Wedding Day | |
Choosing the Time for the Religious Ceremony | |
Choosing the Place for the Wedding Service | |
Options That Make for a Happy Day | |
Keep Track of Important Details with a Wedding Planner | |
Invitation List | |
The Wedding Party | |
The Wedding Ceremony | |
Reception Planner for a Large Wedding | |
Transportation Arrangements | |
Working with the Caterer | |
The Food at the Reception | |
Planning the Menu | |
The Presentation Is Important | |
The Wedding Cake | |
Flowers | |
Bridesmaids' Bouquets | |
Boutonnieres | |
Photography Requirements | |
The Bride's Portrait | |
The Candid Photographer | |
Music | |
Transportation | |
Wedding Attendants | |
The Bride's Attendants | |
The Groom's Attendants | |
The Rehearsal | |
The Rehearsal Dinner | |
The Wedding Day Arrives! | |
Getting to the Church | |
Meanwhile, Inside the Church | |
Seating in the Front Pew on the Bride's Side | |
The Wedding Service | |
Music for the Ceremony | |
The Service Is About to Begin | |
The Processional Begins | |
The Role of the Bride's Attendants | |
Variations on Who Acts as the Father of the Bride | |
Giving the Bride Away | |
The Wedding | |
Ring Is Placed on the Finger | |
Recitation of the Vows | |
The Kiss | |
The Recessional | |
A Double Wedding Ceremony | |
The Pregnant Bride | |
A Small or Big Wedding at Home | |
Tenting Your Yard or Garden | |
The Reception | |
When the Wedding and Reception Place Are Combined | |
Guest Book | |
The Receiving Line | |
Seating the Tables at the Reception | |
Wedding Toasts | |
The Bride's First Dance | |
Weddings in the Jewish Tradition | |
Invitations | |
Preparation for the Wedding Day | |
The Chuppa | |
The Processional | |
The Ceremony | |
The Recessional | |
The Reception | |
Interfaith Marriages | |
The Ecumenical Wedding Service | |
Another Option: Two Ceremonies | |
Wedding Apparel | |
The Bridal Attendants' Dresses | |
The Apparel of the Groomsmen | |
How the Guests Should Dress | |
The Wedding Ring | |
Announcement in the Newspaper | |
Last-Minute Wedding Disasters | |
Gifts | |
Wedding Gift Record Book | |
The Exchange of Gifts Within the Wedding Party | |
Gifts from Family and Friends to the Bride and Groom | |
Bridal Registry | |
The Gift of Money | |
Returning and Exchanging Gifts | |
Thank-you Notes | |
Postponing the Wedding | |
Calling Off the Wedding | |
Prenuptial Agreements | |
When You Marry More Than Once | |
Who Does the Inviting? | |
Changes in the Ritual | |
How the Bride Dresses | |
The Ceremony | |
Parties and the Second Wedding | |
Gifts the Second Time Around | |
Stepchildren, Stepparents, and Grandparents | |
Pregnancy, Birth, and Other Rites of Passage That Welcome a Child into the World | |
The Happiest Event of All: The Birth of a Baby | |
Polite Pregnancy at Work | |
Returning to Work After the Baby Is Born | |
Nursing the Baby | |
The Birth Announcement | |
How to React to a Birth Announcement | |
Extending Congratulations for the New Baby | |
Presents for the Parents | |
Presents for the Baby | |
Studio Cards | |
Letters of Congratulation | |
Traditional Christian Ceremonies Marking the Child's | |
Arrival and Maturation | |
The Christening | |
First Communion | |
Confirmation in the Protestant and Catholic Faiths | |
Traditional Jewish Ceremonies Marking the Child's Arrival and Maturation | |
Brith Milah | |
Bar and Bat Mitzvah | |
Confirmation | |
Special Birthdays for Girls | |
The Quinceañera | |
Sweet Sixteen Parties | |
Debutantes | |
The Last Rite of Passage: Funerals | |
Taking Charge of the Arrangements | |
Preparing the Obituary | |
The Proprieties in Connection with a Funeral | |
What Do You Say? | |
Sending Flowers | |
Attire for Funerals | |
Ceremonies for or Honoring the Deceased | |
A Viewing or Wake | |
The Christian Funeral Service | |
A Cremation | |
Jewish Services | |
Memorial Service | |
After the Funeral or Memorial | |
The Survivor Writes a Thank-You | |
Showing Continuing Support | |
The Art Of Entertaining | |
Entertaining Today's Way | |
How Entertaining Brings Friends into Your Life | |
pardThe Kinds of Entertaining People Love | |
Extending Invitations | |
How Far Ahead Do You Extend an Invitation? | |
Save-the-Date Cards | |
Parts of a Formal Invitation | |
Who Does the Inviting? | |
The Language of Invitations ("Invitationese") | |
Reminder Cards | |
Kinds of Invitations | |
Requesting a Reply | |
"No Gifts" on Invitations | |
An Invitation from the White House | |
When You Reply to an Invitation | |
Sending a Formal Written Reply | |
Get Yourself Organized | |
Basics of Good Entertaining Planning | |
Working with the Caterer | |
Sample Party Plans -- A Potluck Meal | |
Sample Plans for a Small Dinner | |
The Logistics of Planning a Large Dinner | |
The Cocktail Party | |
The Social Aspects of Alcohol | |
How Many Bars, How Much Help, and What Supplies Are Needed | |
A Cocktail Buffet | |
Cocktail Party Manners | |
An Invitation to Tea | |
Making an Effort: Set an Attractive Table | |
The Role of Linens in Table Settings | |
Decorating the Tables | |
Place Cards | |
Menu Cards | |
A Note About Today's Menus | |
Knowing the Rules for Contemporary Table Settings | |
What's on the Table at the Start of the Meal? | |
Salad Plates and the Service of Salad | |
Using the Right Flatware | |
The Table Accoutrements You Should Have for Entertaining Today | |
Buying Your China | |
Buying Table Linens | |
Buying Flatware | |
Buying Glassware | |
The Service of the Seated Meal -- With or Without Help | |
Who Is Served First? | |
How Does the Waiter or Waitress Serve? | |
Serving a Dinner Party of Six Without Help | |
Training Young People to Wait on Table | |
Advice to Waitstaff on Serving a Typical Three-Course Meal | |
The Art of the Service of Wine | |
Tips on the Service of Wine | |
The Major Categories of Wine and Their Proper Serving Temperatures | |
Champagne Etiquette | |
After-Dinner Drinks | |
How to Open a Wine Bottle | |
Tasting the Wine at Home | |
Tasting the Wine in a Good Restaurant | |
Wineglasses | |
How Much Wine to Buy | |
Wine Stains | |
Wine and Champagne Savers | |
Storing Your Wine | |
Serving Memorable Food | |
Ways to Interest Yourself in Cooking for Guests | |
How Many Courses Should You Serve? | |
Advice for Making Entertaining Easy, Attractive -- and Memorable | |
Alternative Party Ideas | |
The Garage Party | |
Parties Around Games That Require Using Your Wits | |
An Exercise Party | |
Entertaining Out and About | |
Your Personal Touch | |
Things to Remember | |
Restaurant Manners | |
Music Makes the World Go Round | |
Background Music | |
Dance Music | |
Hiring a Musician or Any Kind of Performer | |
Using Recorded Music | |
Protocol for You, Not Just for Royalty | |
How to Receive Your Guests | |
Name Badges | |
Signing the Guest Book | |
Seating Arrangements | |
The Script for an Official Social Function | |
Toasting Is an Art and an Important Part of Protocol | |
Short Toasts | |
What Prompts a Toast? | |
When Do You Toast? | |
Loving Care of the Weekend Houseguest | |
Whom to Invite | |
When Not to Invite Houseguests | |
Getting Yourself Organized | |
Preparing the House | |
How to Plan the Food | |
Necessary Attributes in an Accomplished Weekend Host | |
The Houseguest Who Is Always Invited Back | |
A Houseguest with a Present Is More Welcome Than One Without | |
Not to Forget: The Thank-you Letter | |
Remember This About the Entire Subject of Entertaining | |
The Most Prestigious Invitation of Them All: Dinner at the White House | |
Gifts That Show You Care | |
When You Send Flowers | |
When a Wedding Is in the Offing | |
How Many Showers Are Too Many? | |
Bar Shower | |
Wedding Presents | |
The Bride's Dilemma: To Return or Not to Return Gifts | |
Presents for the Holidays | |
Organizing the List | |
Baking and Making Your Own Gifts | |
Organizing Your Own Family's Christmas Day | |
Thank-you's for Holiday Gifts | |
Business Holiday Gifts | |
Hanukkah Presents | |
Gift Suggestions for Other People and Other Occasions | |
Baby Presents and Christening Presents | |
Suggestions for Gifts to Give Teenage Children on Any Occasion | |
Gifts for the Elderly | |
For Someone Who Is Seriously Ill or Injured | |
A Houseguest's Present for the Host | |
Gifts for a Housewarming | |
A Little Advice | |
Difficult Times: Healing Yourself And Others When Trouble Strikes | |
How to Help Someone Deal with the Loss of a Spouse | |
Dealing with a Divorce | |
How Should You Behave When You Have Divorced? | |
How Should People Behave When Their Friends Divorce? | |
When You Are Widowed | |
Dating Again and Remarriage | |
When You're on Your Own Again | |
The Task of Healing Yourself | |
A Real Friend | |
There Is a Difference Between Alone and Lonely | |
The Newly Single Woman's Name | |
When Someone Is Ill or Injured | |
Minding Your Manners in the Hospital | |
When a Good Friend Develops a Life-Threatening Disease | |
When You Have a Good Friend with AIDS | |
What You Say to the Person Who Has Just Suffered a Loss | |
When Someone Loses a Lover | |
When a Parent Loses a Child | |
When Your Friend Has a Miscarriage | |
Making Things Right: When You've Really Messed Up. Send Roses | |
Making Amends | |
Your Guests Have Arrived But You Have Mixed Up the Dates and Not Realized Tonight is Your Sit-Down Dinner Party | |
When You Commit a Serious Gaffe in Making Introductions | |
Control That Temper! | |
The Key To Good Communication: More Than Electronics | |
How to Be an Interesting Conversationalist | |
The Two V's: Voice and Vocabulary | |
The Force of a Dynamic Vocabulary | |
Can We Start a Literacy Crusade in the Workplace? | |
Small Talk | |
When Not to Make Small Talk | |
So What Are You Going to Talk About? | |
If You Don't Want to Be a Bore | |
Extricating Yourself from a Conversational Dilemma | |
The Conversational Hero | |
Handling Prying Personal Relationship Questions | |
The Art of Giving and Receiving Compliments | |
Compliments as Icebreakers When Conversation Has Bogged Down | |
Know How to Accept a Compliment | |
When You Notice a Friend's Physical Change for the Better -- or If You Notice It's a Change for the Worse | |
Great Telephone Manners at Home | |
How You Sound Affects How People See You and Feel Toward You | |
It's Important to Teach Telephone Manners to the Children, Which Means You Have Good Ones Yourself! | |
Telephone Security When the Kids Are Home | |
The Office Telephone | |
Taking Good Messages | |
Dealing with a Well-Mannered Answering Machine | |
Good Manners for the Answering Machine Owner (or Voice Mail User) | |
Advice to the Person Leaving a Message | |
A Caution About Answering Machines | |
Cell Phone Etiquette | |
Classic Correspondence: Writing Good Letters and Notes | |
When an E-mail Isn't Appropriate | |
The Old-Fashioned Letter | |
Helpful Hints on Letter Writing | |
Writing Good Letters | |
Negatives to Watch Out For | |
Letters That Fit the Occasion | |
Business Letters | |
Thank-you Letters | |
Letters of Complaint | |
Letters of Reference | |
Letters of Congratulation | |
Catch-up Letters | |
Letters of Apology | |
Condolence Letters | |
Love Letters | |
Notes | |
Greeting Cards and Holiday Messages | |
Christmas Cards | |
Holiday Newsletters | |
The Personal Stationery You Use | |
Single Stationery Half Sheets | |
Correspondence Cards | |
Letter Paper for Everyday Use | |
Very Nice to Have | |
Monograms -- Single and Married | |
The Electronic Revolution | |
Tech Manners in the Midst of New Signals, Flashes, Dashes, Squeaks, Vibrations, and Above All, Unidentifiable Noises | |
The Best Part of This New Society | |
Yes, E-mails Have Their Own Etiquette, Too | |
E-mails: Wing-footed Messengers of Speed | |
Beepers and Pagers | |
The Speakerphone | |
Addressing People Properly | |
How Should You Be Addressed? | |
When You Change Your Name | |
When Writing Letters or Speaking to Someone | |
Writing to People with Professional Titles | |
Using "Ms." | |
When a Man Is a Jr., Sr., 2nd, 3rd, or 4th | |
Using "Messrs." | |
Addressing Envelopes for Invitations | |
When You Don't Have a Clue About the Person to Whom You Are Writing | |
The Southern Use of "Sir" or "Ma'am" | |
Calling People by Their First or Last Names | |
How to Address Specific Groups | |
United States Officials | |
Addressing Women | |
"The Honorable" -- A Title of Respect in America | |
The British: Our Friends with Many Titles | |
Diplomatic Protocol with Other Nations | |
Western European Titles | |
The United Nations | |
Military Rank | |
Religious Officials | |
Foreign Professionals | |
For Questions Relating to Protocol | |
Afterword | |
Index | |
Table of Contents provided by Publisher. All Rights Reserved. |
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